Job File Coordinator

ServiceMaster Clean of Fraser Valley; Chesterfield (MO); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Job File Coordinator for our Mitigation Team in the Chesterfield area. The role focuses on coordinating projects, communicating with customers, and maintaining thorough documentation to support rapid disaster response.

Based out of the Midlothian, VA office, you will oversee daily project status, prepare preliminary estimates, and collaborate with Project Managers to ensure accuracy from start to finish.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and remain detail oriented.
• Familiarity with relevant computer applications.

Responsibilities

• Clear and efficient project communication with customer and stakeholders.
• Daily project oversight, status audits, and work-in-progress tracking.
• Create preliminary estimates using estimating software.
• Review and validate job site documentation.
• Collaborate with Project Managers for thorough documentation from start to finish.
• Assist other departments as needed.

Skills

Customer service

Organization

Attention to detail

Education

High school diploma/GED

Tools

Computer applications

Job description

Benefits:

• Paid Holidays
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is hiring a Job File Coordinator for our Mitigation Team in our Chesterfield Location!

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake, Newport News and Arlington area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

The Job File Coordinator, based out of our Midlothian, VA office, will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

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All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.