Job Coach/Mentor

Children & Families of Iowa; West Des Moines (IA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Flexible scheduling

Job summary

Children & Families of Iowa is seeking a part-time, on-call Job Mentor to provide on-site coaching for clients in the Support for Careers program. You will support clients in learning job tasks, adapting to workplace culture, and succeeding in their roles, including transportation to sites when needed.

Requirements include a high school diploma or equivalent and driving capability. The role emphasizes trauma-informed care, documentation accuracy, and collaboration with the S4C team to ensure

Qualifications

• Compassionate and client-centered mindset.
• Strong interpersonal and communication skills.
• Flexible and reliable in a dynamic, on-call environment.
• Ability to model professional behavior and workplace conduct.
• Dedication to teamwork and continuous learning.

Responsibilities

• Provide on-site job coaching to clients in community employment settings.
• Assist with transporting clients to job sites when needed.
• Document services accurately and submit notes within 24 hours of coaching sessions.
• Collaborate with S4C team to support client goals and retention.

Skills

Compassionate approach

Interpersonal communication

Flexibility

Professional conduct

Teamwork

Education

High school diploma or equivalent

Tools

Documentation software

Job description

Description

Do you thrive on helping others succeed in the workplace? Are you passionate about providing hands‑on support and creating employment opportunities for individuals with unique needs? Join us as a Job Mentor and make a direct impact on the lives of individuals in our Support for Careers (S4C@CFI) program!

Why Join Us?

• Empower Clients – Help individuals succeed in competitive employment settings through personalized coaching and support. This includes reinforcing essential job tasks and core skills, modeling appropriate attire and workplace behavior, promoting safety awareness, and demonstrating professional etiquette and business protocols.
• Hands‑On Impact – Provide real‑time job coaching and feedback directly at the client’s workplace.
• Flexible Scheduling – Enjoy a part‑time, on‑call position that adjusts to your availability and program needs.
• Mission‑Driven Work – Be part of a team that practices trauma‑informed care and values compassion, integrity, and family‑focused services.

What You’ll Do

You’ll provide on‑site job coaching to clients employed in the community, supporting them in learning job tasks, adapting to workplace culture, and succeeding in their roles. This includes transportation to and from job sites when needed, collaborating with the S4C team, and ensuring proper documentation of services provided.

Your Key Responsibilities

• Coach clients on job tasks, workplace behaviors, safety, communication, and professional expectations.
• Promote independence by building natural supports and reinforcing workplace culture.
• Provide transportation to and from job sites as needed.
• Perform job and task analyses to support successful job placement and retention.
• Monitor client progress and adjust individualized program plans accordingly.
• Document services accurately and submit notes within 24 hours of coaching sessions.
• Recommend workplace accommodations to enhance job success.
• Train clients on the use of public transportation.
• Communicate with S4C supervisors about client needs, employer concerns, or follow‑along support.
• Collaborate with team members to ensure consistent service delivery and progress monitoring.
• Participate in trainings to enhance your skills and apply positive, supportive coaching techniques.

What You Bring to the Team

• Compassionate and supportive approach, with a client‑centered mindset.
• Strong interpersonal and communication skills.
• Flexibility and reliability in a dynamic, on‑call work environment.
• Ability to model professional behavior and appropriate workplace conduct.
• Dedication to teamwork and continuous learning.

Requirements

• High school diploma or equivalent required
• Workforce or coaching experience preferred.
• Valid driver’s license, personal transportation, and proof of auto insurance.
• Must meet agency and insurance carrier driving standards.
• Ability to lift/move up to 50 pounds and work in various physical environments.
• Strong observation, reasoning, and documentation skills.
• Ability to maintain focus and refrain from distractions (e.g., mobile device use) while coaching.
• Basic proficiency with computers and documentation systems.