Job Center Director, Social Services Leadership

NYC Department of Social Services; New York (NY); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

55a Program

Public Service Loan Forgiveness (PSLF)

Résumé du poste

NYC Department of Social Services is seeking an Administrative Job Opportunity Specialist NM II to lead the FIA Job Centers/Model Offices and related facilities. The role prioritizes timely public assistance delivery, staff supervision, and collaboration with city and state agencies.

The position oversees eligibility, recertification, and performance reporting, ensuring services meet mandated guidelines while maintaining dignity for participants.

Qualifications

• A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity
• A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to the first option; at least eighteen months of this experience must have been in a supervisory or managerial capacity
• Education and/or experience equivalent to the above; college credits may be substituted for experience per standard rules, with at least a four-year diploma and supervisory experience required

Responsabilités

• Direct on-site management, planning and monitoring of all activities for timely delivery of public assistance services
• Oversee operations of FIA Job Centers/Model Offices and related centers to minimize wait times and maximize self-sufficiency
• Direct implementation of Welfare Reform work-related activities and ensure Federal participation targets are met
• Supervise Recertification activities and ensure compliance with City, State and Federal mandates
• Represent the Job Center in meetings with officials; respond to service complaints promptly
• Coordinate daily operations including case management, advocacy, and provider services

Connaissances

Excellent communication skills

Leadership

Well organized

Formation

Bachelor's degree + 4 years experience

High school diploma + 8 years experience

Description du poste

NYC Department of Social Services is seeking an Administrative Job Opportunity Specialist NM II to lead the FIA Job Centers/Model Offices and related facilities. The role prioritizes timely public assistance delivery, staff supervision, and collaboration with city and state agencies.

The position oversees eligibility, recertification, and performance reporting, ensuring services meet mandated guidelines while maintaining dignity for participants.