Job 2995 Automation Specialist III

State of Arizona; Phoenix (AZ); Hybrid; USD 46,000 - 57,000; Full time

Benefits offered by this job

Vacation leave

Holiday pay

Health insurance

Retirement plan

Life and disability insurance

Remote work option

Job summary

The Arizona Supreme Court is seeking an Automation Specialist III to support the Automation and Research unit, coordinating with county staff to complete QA tasks and assist with data reporting and publications for the juvenile case management system.

Essential duties include QA reporting, data integrity monitoring, and producing publications, with potential remote work after three months. This position is PSLF eligible with a strong benefits package.

Qualifications

• Bachelor’s degree in a related field and two years related experience or equivalent.
• Proficiency with Outlook, Word, Excel, and PowerPoint.
• Excellent communication, organization, attention to detail, and time management skills.
• Ability to interact effectively with community members, courts, treatment providers, and education officials, and coordinate tasks across projects.

Responsibilities

• Quality Assurance: Run QA reports for the juvenile case management system and maintain QA compliance spreadsheets.
• Data Reporting and Publications: Assist in producing written statistical publications and formatting data presentations.
• Automation Support: Develop training materials, maintain documentation, and support CMS-related updates.

Skills

Communication

Organization

Attention to detail

Time management

Education

Bachelor's degree in a related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

AZYAS

JOLTSaz

Visio

Job description

JOB TITLE

Automation Specialist III

JOB #

2995

DIVISION

Juvenile Justice Services

HIRING SALARY

$51,514.00 annualized ($24.77 hourly)

CLOSING DATE

All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM

This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY

This position is responsible for support of the Automation and Research unit. Assigned duties include serving as liaison with county staff to complete quality assurance related tasks, supporting data reporting and publication efforts, and assisting the team responsible for the support of the juvenile case management system.

Essential functions include but are not limited to:

Quality Assurance

• Run juvenile case management system quality assurance reports
• Produce, monitor and distribute monthly quality assurance compliance spreadsheet
• Communicate with identified county staff regarding areas of data integrity concern
• Work with county staff to ensure data clean up completed in a timely manner
• Track data integrity patterns to identify necessary county business practice review and/or training needs
• Coordinate with Business Analysts, Data Analysts and County staff to assess data integrity issues for inclusion in quality assurance process

Data Reporting and Publications

• Assist with the production of written statistical publications, including the annual Juvenile Court Counts
• Create and/or maintain templates utilized for statistical publications Assist with creation and formatting of data related presentations

Automation Support

• Assist business team with creation and maintenance of testing and training materials, including user documentation and computer-based training
• Post materials and documentation to team supported SharePoint sites
• Track CMS system and process changes to identify updates necessary for testing and training materials. Confirm updates to materials are completed as required.
• Assist with logistical planning for meetings facilitated by the business team

This position may offer the ability to work remotely, based upon the department's business needs and continual meeting of expected performance measures after three (3) months of employment.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS

This position requires a bachelor’s degree in a related field and two years related experience or the equivalent. Proficiency in using Microsoft Outlook, Word, Excel, and PowerPoint. Excellent communication, organization, attention to detail, and time management skills. This position required the ability to interact effectively and professionally with community members, court, treatment providers, and education officials, follow complex oral and written instructions, and coordinate tasks across projects simultaneously.

The preferred candidate will have knowledge of data reporting tools and quality assurance practices and monitoring. Knowledge of the Juvenile Online Tracking System (JOLTSaz) and Arizona Youth Assessment System (AZYAS), including structure of the underlying databases. As well as experience with Microsoft VISO.

As well as the ability to effectively use development software to produce computer-based training including multi-media presentation programs, Learning Management Systems, and other creative development tools.

Travel level: up to 5%

SELECTION PROCESS

Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an in-person test or interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt level position.

BENEFITS

The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer