Automation Specialist III (Job 2995)

Arizona Supreme Court; Phoenix (AZ); On-site; USD 46,000 - 57,000; Full time

Benefits offered by this job

Remote work option after probation

Referral incentive

Job summary

The Arizona Supreme Court is seeking an Automation and Research Support Specialist to help QA, data reporting, and juvenile case management system support.

You will collaborate with county staff to ensure data integrity, prepare statistical publications, and assist in creating training materials and SharePoint documentation. Travel may be up to 5% and remote work could be available after probation.

Qualifications

• Bachelor’s degree in a related field and two years related experience.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Run juvenile case management system quality assurance reports.
• Produce, monitor and distribute monthly QA compliance spreadsheet.
• Communicate with county staff regarding data integrity concerns.
• Coordinate with county staff to ensure data cleanup is timely.
• Track data integrity patterns to identify training needs.
• Coordinate with Business Analysts, Data Analysts and County staff on QA issues.
• Assist with production of written statistical publications (e.g., Juvenile Court Counts).
• Create and maintain templates for statistical publications and data presentations.
• Assist with development/testing materials and SharePoint documentation; support CMS changes.
• Assist with planning for meetings and training logistics.
• Travel up to 5%.

Skills

Communication

Attention to detail

Time management

Professional interaction

Education

Bachelor's degree in related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SharePoint

JOLTSaz

AZYAS

Learning Management Systems

Microsoft Visio

Job description

HIRING SALARY:

$51,514.00 annualized ($24.77 hourly)

CLOSING DATE:

All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:

This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:

This position is responsible for support of the Automation and Research unit. Assigned duties include serving as liaison with county staff to complete quality assurance related tasks, supporting data reporting and publication efforts, and assisting the team responsible for the support of the juvenile case management system.

Essential functions include but are not limited to:

Quality Assurance

• Run juvenile case management system quality assurance reports
• Produce, monitor and distribute monthly quality assurance compliance spreadsheet
• Communicate with identified county staff regarding areas of data integrity concern
• Work with county staff to ensure data clean up completed in a timely manner
• Track data integrity patterns to identify necessary county business practice review and/or training needs
• Coordinate with Business Analysts, Data Analysts and County staff to assess data integrity issues for inclusion in quality assurance process

Data Reporting and Publications

• Assist with the production of written statistical publications, including the annual Juvenile Court Counts
• Create and/or maintain templates utilized for statistical publications Assist with creation and formatting of data related presentations

Automation Support

• Assist business team with creation and maintenance of testing and training materials, including user documentation and computer-based training
• Post materials and documentation to team supported SharePoint sites
• Track CMS system and process changes to identify updates necessary for testing and training materials. Confirm updates to materials are completed as required.
• Assist with logistical planning for meetings facilitated by the business team

This position may offer the ability to work remotely, based upon the department's business needs and continual meeting of expected performance measures after three (3) months of employment.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:

This position requires a bachelor’s degree in a related field and two years related experience or the equivalent. Proficiency in using Microsoft Outlook, Word, Excel, and PowerPoint. Excellent communication, organization, attention to detail, and time management skills. This position required the ability to interact effectively and professionally with community members, court, treatment providers, and education officials, follow complex oral and written instructions, and coordinate tasks across projects simultaneously.

The preferred candidate will have knowledge of data reporting tools and quality assurance practices and monitoring. Knowledge of the Juvenile Online Tracking System (JOLTSaz) and Arizona Youth Assessment System (AZYAS), including structure of the underlying databases. As well as experience with Microsoft VISO.

As well as the ability to effectively use development software to produce computer-based training including multi-media presentation programs, Learning Management Systems, and other creative development tools.

Travel level: up to 5%

SELECTION PROCESS:

Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an in-person test or interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt level position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer