Jira Migration SME

ZealHire Inc.; City of Albany (NY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

ZealHire Inc. is seeking a hands-on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers. The role focuses on target design, migration engineering, execution and validation of Jira migrations.

The initial assignment migrates requirements from IBM RTC/EWM into Jira with a hybrid onsite schedule in Albany, NY (Monday-Tuesday onsite, alternating Fridays). Temp-to-perm arrangement anticipated at 9–12 months.

Qualifications

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Responsibilities

• Lead discovery and migration planning.
• Design Jira target projects, issue types, fields, workflows, permissions.
• Map and transform source records, custom attributes, status histories, links, comments, attachments, and other metadata into Jira.
• Configure migration utilities; build REST API integrations, scripts, and ETL processes.
• Perform proof-of-concept and pilot migrations; reconcile counts and field results; resolve defects; support UAT.
• Execute production migration and post-cutover stabilization; minimize disruption.
• Produce mapping specs, migration runbooks, validation evidence, and knowledge transfer.

Skills

Jira administration

Migration expertise

REST APIs

Scripting

Data transformation

Documentation

Communication skills

Tools

Jira Cloud

Jira Data Center

Migration utilities

Python scripting

Groovy scripting

REST API tooling

Job description

22 Corporate Woods Blvd, Albany, NY (Hybrid – Monday Tuesday onsite + alternating Fridays) (highly preferred locals)

Temp To Perm Arrangement: Temp-to-perm; anticipated conversion approximately 9–12 months.

About the Client & Project

Client is seeking a hands-on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.

The initial assignment is to migrate requirements currently represented as customized work items in IBM RTC/EWM into Atlassian Jira. Existing NYSoH ELM specialists will supply source-system expertise; the selected SME will own Jira target design, migration engineering, execution, and validation. Experience migrating from any comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable. Prior RTC/EWM experience is not required. Additional migrations may follow.

HOW YOU WILL MAKE AN IMPACT

• Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders; define scope, dependencies, risks, cutover, and rollback approach.
• Design Jira target projects, issue types, fields, workflows, permissions, and relationships to support requirements and traceability needs.
• Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed-upon metadata into Jira, documenting platform limitations.
• Select and configure migration utilities; build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.
• Perform proof-of-concept and pilot migrations, reconcile record counts and field-level results, resolve defects, and support user acceptance testing.
• Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.
• Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge transfer.

Required Qualifications

• 8+ years of related experience
• Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira; must be able to explain personally executed technical work.
• Strong Jira administration and configuration skills, including custom fields, issue types, workflows, schemes, permissions, and relationships.
• Experience migrating requirements or comparable structured work items, including field mapping, hierarchy/links, attachments, and historical data considerations.
• Experience with Jira REST APIs, migration utilities, scripting or automation (such as Python, Groovy, or Java), and data transformation.
• Experience designing and executing pilot migrations, reconciliation, validation, production cutover, and issue remediation.
• Ability to partner with source-system SMEs and translate business and technical requirements into target Jira design.
• Strong troubleshooting, documentation, and communication skills.

Desired Qualifications

• Migration experience from IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or other enterprise ALM or work-management platforms.
• Experience migrating requirements with traceability, parent-child relationships, cross-references, and custom workflows.
• Jira Cloud and/or Jira Data Center migration experience; experience with Jira ecosystem apps as appropriate.
• Experience with large-scale or multi-project migrations and regulated government or healthcare environments.
• Atlassian certifications or comparable proven expertise.

$000,000 – $000,000 Salary range is not shown on the candidate portal