Jira Migration SME -Hybrid

BranchFactor; City of Albany (NY); On-site; USD 130,000 - 135,000; Full time

Job summary

MKS2 Technologies, LLC is seeking a Jira Migration SME to support the New York State of Health (NYSoH) program in Albany. You will own Jira target design, migration engineering, execution, reconciliation and validation.

The role focuses on migrating requirements from IBM RTC/EWM into Jira, building reusable migration processes, and delivering documentation and runbooks for production cutover.

Qualifications

• 8+ years of related professional experience.
• Demonstrated hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira.
• Ability to explain technical migration work, including source/target, approach, tooling, challenges, validation, and outcome.
• Strong Jira administration and configuration skills (custom fields, issue types, workflows, schemes, permissions, relationships).
• Experience migrating requirements or structured work items (field mapping, hierarchies/links, attachments, historical data).
• Hands-on experience with Jira REST APIs, migration utilities, scripting, automation, and data transformation.
• Scripting or development experience with Python, Groovy, or Java.
• Experience designing/executing pilots, data reconciliation, migration validation, production cutover, post-migration remediation.
• Ability to partner with source-system SMEs and translate requirements into Jira design.
• Strong troubleshooting, documentation, and communication skills.

Responsibilities

• Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders, defining scope, dependencies, risks, cutover strategy, and rollback approach.
• Design Jira target projects, issue types, custom fields, workflows, permissions, schemes, and relationships to support requirements and traceability needs.
• Map and transform source records, custom attributes, status histories, links, comments, attachments, and other metadata into Jira while documenting platform limitations.
• Select and configure migration utilities.
• Build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.
• Perform proof-of-concept and pilot migrations.
• Reconcile record counts and field-level results, resolve migration defects, and support user acceptance testing.
• Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.
• Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge-transfer materials.

Skills

Migration planning

Technical documentation

Stakeholder engagement

Troubleshooting

Communication skills

Education

Bachelor’s degree

Tools

Jira

REST API

Python

Groovy

Java

Job description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Jira Migration SME

Program: New York State of Health (NYSoH)
Location: 22 Corporate Woods Blvd, Albany, NY - 2 days a week in office.
Salary Range: $130,000–$135,000 annually
Employment Type: Full-Time

Position Overview

GDIT is seeking a hands‑on Jira Migration Subject Matter Expert (SME) to support the New York State of Health (NYSoH) program, serving more than 7 million New Yorkers through its Health Benefit Exchange.

The initial assignment will focus on migrating requirements currently represented as customized work items in IBM RTC/EWM into Atlassian Jira. Existing NYSoH ELM specialists will provide source‑system expertise, while the Jira Migration SME will own Jira target design, migration engineering, execution, reconciliation, and validation.

Experience migrating from a comparable enterprise ALM, requirements, issue‑tracking, or work‑management platform into Jira is acceptable. Prior IBM RTC/EWM experience is not required. Additional migrations may follow.

How You’ll Make an Impact

• Lead discovery and migration planning with ELM SMEs, delivery teams, and Jira stakeholders, defining scope, dependencies, risks, cutover strategy, and rollback approach.
• Design Jira target projects, issue types, custom fields, workflows, permissions, schemes, and relationships to support requirements and traceability needs.
• Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed‑upon metadata into Jira while documenting platform limitations.
• Select and configure migration utilities.
• Build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.
• Perform proof‑of‑concept and pilot migrations.
• Reconcile record counts and field‑level results, resolve migration defects, and support user acceptance testing.
• Execute production migration and post‑cutover stabilization while minimizing disruption to program delivery.
• Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge‑transfer materials.

What You’ll Need to Succeed

Education

• Bachelor’s degree.

Required Qualifications

• 8+ years of related professional experience.
• Demonstrated hands‑on ownership of at least one completed migration from a comparable enterprise platform into Jira.
• Ability to clearly explain personally executed technical migration work, including source platform, target environment, approach, tooling, migration challenges, validation, and outcome.
• Strong Jira administration and configuration skills, including:

• Custom fields
• Issue types
• Workflows
• Schemes
• Permissions
• Relationships

• Experience migrating requirements or comparable structured work items, including:

• Field mapping
• Hierarchies and links
• Attachments
• Historical data considerations

• Hands‑on experience with Jira REST APIs, migration utilities, scripting, automation, and data transformation.
• Scripting or development experience using technologies such as Python, Groovy, or Java.
• Experience designing and executing:

• Proof‑of‑concept or pilot migrations
• Data reconciliation
• Migration validation
• Production cutover
• Post‑migration issue remediation

• Ability to partner effectively with source‑system SMEs and translate business and technical requirements into an effective Jira target design.
• Strong troubleshooting, technical documentation, and communication skills.

Preferred Qualifications

• Migration experience involving IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or another enterprise ALM/work‑management platform.
• Experience migrating requirements that include traceability, parent‑child relationships, cross‑references, and custom workflows.
• Experience with Jira Cloud and/or Jira Data Center migrations.
• Experience with Jira ecosystem applications and migration tools, as appropriate.
• Experience supporting large‑scale or multi‑project migrations.
• Experience within regulated government or healthcare environments.
• Atlassian certifications or comparable demonstrated Jira expertise.

Expected Deliverables

The Jira Migration SME will be expected to produce and support:

• Source‑to‑target inventory.
• Detailed mapping specifications.
• Jira target configuration design.
• Migration scripts, utilities, and automation.
• Documented and repeatable migration procedures.
• Pilot migration findings.
• Reconciliation and validation reports.
• Production cutover plan.
• Post‑migration stabilization documentation.
• Knowledge‑transfer documentation.

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affiding Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.