Jira Administrator

Foxhole Technology; Leesburg (VA); Remote; USD 80,000 - 110,000; Full time

Job summary

An innovative firm is seeking a JIRA Administrator to enhance its Security Operations Center. This role involves customizing ticketing systems, integrating JIRA with other platforms, and providing subject matter expertise on Atlassian tools. The ideal candidate will have extensive experience in network security environments and a strong grasp of the JIRA stack. Join a dedicated team focused on improving operational efficiency and supporting critical cybersecurity initiatives. If you are passionate about technology and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Minimum six years of IT experience with two years in a SOC environment.
• Thorough knowledge of the entire Jira stack including middleware and database.

Responsibilities

• Conduct requirement gathering for ticketing systems improvements.
• Integrate JIRA with other systems via API and provide expertise on Atlassian tools.

Skills

JIRA Administration

Network Security

API Integration

Scripting Languages

Linux Administration

Education

BS Degree in IT

Equivalent Work Experience

Tools

JIRA

Confluence

PostgreSQL

AWS

Job description

Jira Administrator

Job Locations

US-VA-Leesburg

Job ID

2025-1915

Category

CyberSecurity

Type

Regular Full-Time

Clearance Required

Secret

Overview

Job Title: JIRA Administrator

Clearance: Secret

Location: Remote work Authorized

Foxhole Technology is seeking a JIRA Administrator to join our growing team in support of Security Operations Center on a newly awarded contract. The ideal candidate will have experience working in a network security environment, such as a Security Operations Center (SOC), Computer Emergency Response Team (CERT), Computer Incident Response Team (CIRT), Computer Incident Response Center (CIRC) or Cyber Security Incident Response Center (CSIRC).

Job Description

As part of the Engineering team, the JIRA Administrator will:

Conduct requirement gathering sessions for improvement and/or customization of ticketing systems

• Assist in the planning, design, documenting, testing and implementation of code changes within the customized ticket system

• Integrate Jira with other systems via API and other technologies as required

• Provide subject matter expertise on Atlassian tools, specifically JIRA

• Handle development for JIRA Data Center, including JIRA work Management (JWM), JIRA Service Management (JSM), and Insight (Asset)

• Have experience with customizing and creating workflows for JIRA

• Have experience in the installation and upgrading of the Jira application, prefereably in a clustered environment

• Leverage experience with scripting languages, Jira, and Confluence to support process automation

• Develop automation processes for Application Catalogs and workflows between applications

• Investigate, troubleshoot, and resolve operational issues with JIRA applications and plugin

• Support the KM Plan through review and/or contribution as needed to support security engineering tasks and activities

Minimum Requirements

• Minimum six (6) years IT experience

• Qualified candidates must have a minimum of two (2) years of experience working in a SOC type operation for a government or commercial client

• Have a thorough knowledge of the entire Jira stack, to include middleware (tomcat) and database (postgresql)
• BS Degree or additional work experience substitution

Desired Experience/Certifications

• Strong Linux admin skills
• Ability to install/upgrade/maintain Jira on a Cluster Environment
• General AWS Knowledge
• Ability to Install/Upgrade/Maintain a DB Cluster in the Cloud
• Web Application Firewall Administration
• Working knowledge of Jira Load Testing tools like Gatling, New Relic

More Information

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.

Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.

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