JFS Programs & Operations Lead

Montgomery County, PA; Kettering, Dayton (OH, OH); On-site; USD 80,000 - 100,000; Full time

Job summary

Ohio Department of Job and Family Services seeks an experienced management-level professional to plan, organize, and coordinate functions within the Job and Family Services division, supervising two or more JFS supervisors and staff engaged in assisting eligible individuals.

The role involves developing programs, monitoring workload and performance metrics, and ensuring program continuity across state services and related departments.

Qualifications

• Bachelor’s Degree in business, criminal justice, social work, sociology, political science, psychology or related discipline.
• Four (4) years of experience supervising the administering of public assistance programs or leading agency projects.
• Master’s Degree in business, criminal justice, social work, sociology, political science, psychology or related discipline AND two (2) years of experience administering public assistance programs or leading agency projects.
• Alternative, equivalent evidence of the minimum class requirements.

Responsibilities

• Plan, organize, and coordinate assigned functions and supervise two or more JFS supervisors and staff engaged in providing assistance to those eligible for entitlement programs.
• Develop and implement programs, monitor workload, reports, performance metrics, and improvement strategies based on data.
• Coordinate services within and outside the department and supervise budget and relevant operations.
• Provide training and development sessions for supervisors and front-line employees.
• Respond to inquiries and ensure continuity of programs, policies, procedures, and techniques.

Skills

Supervision

Budget management

Data analysis

Leadership

Training

Education

Bachelor’s Degree in business, criminal justice, social work, sociology, political science, psychology or related discipline

Master’s Degree in same fields

Equivalent evidence of minimum class requirements

Job description

Ohio Department of Job and Family Services seeks an experienced management-level professional to plan, organize, and coordinate functions within the Job and Family Services division, supervising two or more JFS supervisors and staff engaged in assisting eligible individuals.

The role involves developing programs, monitoring workload and performance metrics, and ensuring program continuity across state services and related departments.