Team Lead, Social Services Operations

COLUMBUS MEDICAL SERVICES LLC; Oregon; Hybrid; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

The Columbus Organization is seeking a Team Leader to guide and manage the operations of their assigned team, providing strategic direction, administrative oversight, and ensuring effective coordination of service delivery for team members under supervision. They are accountable for overall performance, staffing, program implementation, and operational efficiency.

The role requires collaboration with provider agencies, budget planning, and representing the organization at external committees and

Qualifikationen

• Bachelor's degree in a human services field (or four years of relevant experience in a similar role).
• Minimum of two years of experience in care coordination for individuals with developmental disabilities.
• Valid state driver's license, automobile insurance, and access to a personal vehicle.
• Must reside in the assigned territory and travel regularly; evenings/weekends may be required.

Aufgaben

• Supervise, mentor, and evaluate assigned staff.
• Conduct monthly supervision and annual performance reviews.
• Support staff in goal setting and professional development.
• Assist in recruitment and hiring processes.
• Ensure timely completion of state contract deliverables.
• Monitor staff compliance with company policies and regulatory requirements.
• Conduct team meetings and site visits to support service delivery.
• Provide coverage during staff transitions or absences.
• Oversee workflow, assign tasks, and assess staff performance.
• Ensure accuracy and timeliness of mandated reporting.
• Participate in budget planning and resource allocation.
• Review and verify reimbursements and travel requests.
• Collaborate with leadership on program evaluations and quality assurance.
• Develop and implement annual work plans aligned with organizational goals.
• Partner with leadership to advance strategic initiatives and set priorities.
• Analyze team performance and implement corrective actions as needed.
• Promote efficient use of staff resources to support billable services and customer satisfaction.
• Contribute to planning and strategy for growth and improvement.
• Support efforts to secure new funding and expand contracts.
• Strengthen partnerships with providers, agencies, and community organizations.
• Represent the organization at conferences and stakeholder meetings.
• Ensure staff adherence to standards set by accrediting bodies (e.g., CARF).
• Support quality assurance initiatives and continuous improvement efforts.

Kenntnisse

Microsoft Office 365

Planning skills

Analytical skills

Reporting skills

Communication skills

Interpersonal skills

Data interpretation

Ausbildung

Bachelor's degree or 4 years relevant experience

Jobbeschreibung

The Columbus Organization is seeking a Team Leader to guide and manage the operations of their assigned team, providing strategic direction, administrative oversight, and ensuring effective coordination of service delivery for team members under supervision. They are accountable for overall performance, staffing, program implementation, and operational efficiency.

The role requires collaboration with provider agencies, budget planning, and representing the organization at external committees and