Jewelry Store Manager

Day's Jewelers; Salem (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

Day’s Jewelers is seeking an experienced Jewelry Store Manager to lead their new galleria. The role involves ensuring exceptional guest experiences, driving sales, and maintaining high store standards in a luxury retail environment. This position requires strategic leadership and a commitment to excellence.

Benefits

Competitive salary and performance-based incentives

Partnership in employee-owned company growth

Opportunities for professional development

Paid time off (including 6 holidays)

Health, dental, vision, and life insurance

Employee Stock Ownership Plan

401K (Matching) Retirement plan

Employee Discount

Qualifications

• At least 5 years of retail experience, including 2 years in a supervisory role.
• Proven expertise in luxury retail with refined customer engagement strategies.

Responsibilities

• Cultivate a welcoming environment ensuring extraordinary service.
• Develop and execute business strategies to achieve sales targets.
• Analyze market trends to maximize revenue and enhance efficiency.

Skills

Communication

Decision-Making

Financial Management

Leadership

Talent Development

Performance Management

Education

Retail Experience

Supervisory Role Experience

Luxury Retail Expertise

GIA Certification

JA Certification

DCA Certification

Job description

Description

Day’s Jewelers seeks a visionary leader devoted to excellence, with an intrinsic passion for the artistry and emotional significance of fine jewelry. We invite you to become a part of an esteemed establishment where exceptional service, exquisite craftsmanship, and timeless elegance converge. We are seeking an experienced Jewelry Store Manager to lead our distinguished new galleria to elevated heights of success.

Job Description

The Jewelry Store Manager will serve as the cornerstone of our retail operation, ensuring an unparalleled guest experience while driving sales, optimizing inventory, and maintaining superior store standards. This role requires a strategic mindset, exceptional leadership skills, and an unwavering commitment to excellence.

Key Responsibilities

• Cultivate a refined, welcoming environment that embodies the essence of luxury, ensuring every guest receives extraordinary service.
• Develop and execute business strategies to achieve and surpass monthly sales targets and profitability benchmarks.
• Analyze market trends and implement innovative approaches to maximize revenue, optimize expenses, and enhance operational efficiency.
• Maintain impeccable visual merchandising standards, ensuring product displays reflect the sophistication and exclusivity of brands.
• Oversee all aspects of store security, maintaining compliance with company policies and industry best practices.
• Serve as an ambassador of the brand, engaging with the community and industry organizations to uphold and enhance our esteemed reputation.
• Develop a high-performing team dedicated to delivering outstanding service and achieving business objectives.
• Conduct regular performance evaluations, coaching employees toward professional growth and excellence.
• Foster a culture of empowerment, integrity, and innovation, inspiring staff to exceed expectations and contribute meaningfully to the store’s success.

Skills & Abilities

• Exceptional communication, decision-making, and financial management skills.
• Strong leadership, talent development, and performance management capabilities.
• Ability to work flexible hours, including evenings and weekends, with occasional travel for company events and training seminars.

Requirements

Education & Experience

• At least 5 years of retail experience, including 2 years in a supervisory role.
• Proven expertise in luxury retail, with an innate understanding of clientele expectations and refined customer engagement strategies.
• A background in jewelry retail is highly desirable, as are GIA, JA, or DCA certifications.

Benefits

• Competitive salary and performance-based incentives.
• Partnership in the growth and prosperity of our successful employee-owned company.
• A prestigious and inspiring work environment where excellence is the standard.
• Opportunities for professional development and industry certifications.
• A chance to be part of an esteemed luxury brand with a heritage of excellence.
• Paid time off (including 6 holidays) encouraging work-life harmony.
• Insurance Plans: Health insurance, dental insurance, vision insurance, life insurance, and supplemental insurance
• Employee Stock Ownership Plan
• 401K (Matching) Retirement plan
• Employee Discount
• Opportunity to work for one of the most respected retail jewelers in America.

As an employee-owned company, Day’s Jewelers recognizes the importance of empowerment and development. Day’s vision is achieved through exceeding customer expectations, building relationships, and providing the finest quality products. Founded in 1914, Day’s continues to thrive. Day’s is dedicated to upholding social and ethical integrity and sustainable environmental stewardship. Each co-owner shows devotion to truth, value, opportunity, connection, diversity, positivity, and love, as they sparkle every day. We invite you to visit our website to learn more about our culture of teamwork: https://www.daysjewelers.com/pages/join-our-team.

If you are poised to elevate your career in luxury retail and thrive in an environment that values sophistication, innovation, and leadership, we invite you to apply today.

Day’s Jewelers is an Equal Opportunity Employer and participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.