Jewelry Sales Specialist — Create Memorable Moments

Fred Meyer Jewelers, Incorporated; Richland (WA); On-site; USD 25,000 - 40,000; Full time

Job summary

Fred Meyer Jewelers in Richland, WA is seeking a friendly sales associate to deliver an approachable, memorable jewelry shopping experience. You will engage customers, help them choose pieces, and maintain appealing displays while upholding store standards.

The role emphasizes teamwork, reliability, and a commitment to excellent service, including processing purchases, answering questions, and supporting events and promotions.

Qualifications

• High school diploma or GED is required.
• Commitment to excellence and desire to grow.
• Goal oriented with sales drive and a passion to succeed.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy and attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage others to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals and support each other to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings/settings.
• Attend required monthly meetings and operate POS systems.
• Inspect and clean customers' jewelry and provide estimates for repairs.
• Perform watch battery replacements and band adjustments.
• Follow receiving and processing procedures; display merchandise per merchandising plans.
• Execute opening and closing procedures and maintain store cleanliness.
• Maintain safety and security of location and participate in inventory processes.
• Complete case counts and be flexible to work weekends, holidays, and overtime.

Skills

Jewelry sales experience

Retail sales

Customer service

Education

High School Diploma or GED

Job description

Fred Meyer Jewelers in Richland, WA is seeking a friendly sales associate to deliver an approachable, memorable jewelry shopping experience. You will engage customers, help them choose pieces, and maintain appealing displays while upholding store standards.

The role emphasizes teamwork, reliability, and a commitment to excellent service, including processing purchases, answering questions, and supporting events and promotions.