Jewelry Sales Specialist: Create Lasting Moments

Kroger Co.; Monroe (WA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Tuition reimbursement

Job summary

Fred Meyer Jewelers in Monroe, WA is seeking friendly, customer-focused sales professionals to deliver a fine jewelry experience. You will drive personal sales, promote events, and build lasting relationships with clients in a fast-paced retail setting.

Join a team that values respect and integrity while providing comprehensive benefits and ongoing training. A part of the Kroger family, this role offers growth opportunities in a well-established organization.

Qualifications

• High school diploma or GED.
• Commitment to excellence, desire to grow and ability to provide refreshing shopping experience.
• Goal oriented, sales driven, and passion to succeed.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage others to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere and supporting each other to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate point of sale (POS) and process payments or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials per merchandising plans.
• Perform basic housekeeping and maintenance tasks.
• Maintain safety and security by following Loss Prevention policies.
• Participate in inventory and complete case counts.
• Maintain flexible to work any shift, including weekends, holidays, and overtime.
• Must be able to perform essential functions with or without accommodation.

Skills

Retail jewelry experience

Customer service

Team collaboration

Education

High school diploma or GED

Job description

Fred Meyer Jewelers in Monroe, WA is seeking friendly, customer-focused sales professionals to deliver a fine jewelry experience. You will drive personal sales, promote events, and build lasting relationships with clients in a fast-paced retail setting.

Join a team that values respect and integrity while providing comprehensive benefits and ongoing training. A part of the Kroger family, this role offers growth opportunities in a well-established organization.