Jewelry Sales Associate

Jared Jewelers; Des Moines (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Jared Jewelers in the Des Moines metropolitan area seeks a Jewelry Sales Associate to deliver an exceptional in-store experience. You will greet customers, learn their needs, and present luxury jewelry options while explaining features, benefits, and care instructions.

This full-time, on-site role involves processing sales, handling payments, assisting with sizing and special orders, maintaining showroom displays, and supporting inventory and loss prevention.

Qualifications

• Strong communication to engage customers
• Customer service and experience to resolve concerns and create memorable shopping experiences
• Retail sales ability to identify needs, recommend products and close sales
• On-site in the Des Moines Metropolitan Area, including evenings, weekends, and holidays as needed
• Comfort working with luxury products, with attention to detail, integrity, and security procedures
• Previous retail or sales experience is beneficial; jewelry or fashion experience is a plus
• Willingness to participate in ongoing product and sales training

Responsibilities

• Greet customers, learn their needs, and present jewelry options
• Explain product features, benefits, and care instructions
• Conduct sales transactions and handle payments
• Assist with special orders, sizing, and services such as cleaning and inspection
• Maintain showroom displays and ensure merchandise is presented securely and attractively
• Follow store procedures for inventory and loss prevention
• Contribute to sales goals and build lasting customer relationships; support promotional events and brand initiatives

Skills

Communication skills

Customer Service

Customer Satisfaction

Customer Experience

Retail Sales

Education

High school diploma or equivalent

Job description

Company Description

Jared Jewelers is a specialty jewelry retailer focused on redefining how luxury is felt and expressed through unique, memorable customer experiences. The brand offers an array of on-trend, high-quality 18K gold and diamond fine jewelry fashions that appeal to a wide range of tastes and occasions. Team members are part of a culture that values personalized service, product expertise, and genuine connection with customers. Jared is operated by Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, providing strong support, training, and growth opportunities within a well-established organization.

Role Description

The Jewelry Sales Associate is a full-time, on-site position based in the Des Moines Metropolitan Area, responsible for delivering an excellent in-store experience. This role includes greeting customers, learning their needs, and presenting jewelry options while sharing product features, benefits, and care instructions. The associate will conduct sales transactions, handle payment processing, and assist with special orders, sizing, and services such as cleaning and inspection. Daily responsibilities include maintaining showroom displays, ensuring merchandise is presented securely and attractively, and following store procedures for inventory and loss prevention. The role also involves contributing to sales goals, building lasting customer relationships, and supporting promotional events and brand initiatives.

Qualifications

• Candidates should possess strong Communication skills to engage customers, convey product information clearly, and collaborate effectively with team members.
• Candidates should possess Customer Service, Customer Satisfaction, and Customer Experience skills to provide attentive assistance, resolve concerns, and create memorable shopping experiences.
• Candidates should possess Retail Sales skills to identify customer needs, recommend suitable products, and close sales while supporting store performance objectives.
• Ability to work on-site in the Des Moines Metropolitan Area, including evenings, weekends, and holidays as needed.
• Comfort working with luxury products, with attention to detail, integrity, and adherence to security and handling procedures.
• Previous retail or sales experience is beneficial; experience in jewelry or fashion is a plus but not required.
• High school diploma or equivalent preferred, with willingness to participate in ongoing product and sales training.