Assistant Manager

Jared Jewelers; Lakewood (CO); On-site; USD 50,000 - 60,000; Full time

Job summary

Jared Jewelers in Lakewood, CO is seeking an Assistant Manager to support daily store operations and coach team members in delivering exceptional customer service. You will drive sales, provide product knowledge, and maintain store standards through opening/closing routines and inventory oversight.

The role emphasizes leadership, communication, and a positive, inclusive environment aligned with brand values; some weekends/evenings may be required in a full-time, on-site setting.

Qualifications

• Strong retail sales and customer service skills with relationship-building ability.
• Experience leading and coaching a team to achieve sales goals.
• Excellent organizational and operational capabilities for daily store tasks.
• Clear communication and ability to resolve customer concerns professionally.
• Problem-solving mindset with prioritization for changing business needs.
• Retail or luxury goods experience is beneficial; POS familiarity preferred.
• High school diploma required; business/retail studies considered a plus.

Responsibilities

• Support daily store operations to deliver high-quality customer service.
• Assist Store Manager with coaching, scheduling and performance feedback.
• Provide product knowledge and recommendations to customers.
• Oversee opening/closing procedures and cash handling processes.
• Monitor inventory and loss prevention practices; uphold brand standards.
• Assist with promotions and initiatives across store activities.

Skills

Retail sales & customer service

Leadership & team management

Operational & organizational skills

Communication & interpersonal

Problem-solving & decision-making

Customer-facing experience

Education

High school diploma or equivalent

Business/retail management education (asset)

Tools

POS systems

Basic computer applications

Job description

Company Description

Jared Jewelers is a luxury jewelry retailer focused on creating unique and memorable customer experiences through fine jewelry fashion. The brand offers a curated selection of on-trend, high-quality 18K gold and diamond pieces designed to help customers express their individual style. Jared emphasizes personalized service, expert guidance, and an inviting in-store environment. The company is operated by Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, providing strong support, training, and growth opportunities for team members. Working at Jared means joining a well-established organization committed to quality, innovation, and exceptional customer care.

Role Description

The Assistant Manager role at Jared Jewelers in Lakewood, CO is a full-time, on-site position responsible for supporting daily store operations and ensuring a high level of customer service. This role assists the Store Manager in leading and coaching team members, driving sales performance, and maintaining visual merchandising and store standards. Day-to-day tasks include engaging with customers, providing product knowledge and recommendations, overseeing opening and closing procedures, and monitoring inventory and loss prevention practices. The Assistant Manager collaborates on scheduling, training, and performance feedback, while helping to implement company promotions and initiatives. This position also supports a positive, inclusive work environment and upholds brand values and operational policies.

Qualifications

• Candidates should possess strong retail sales and customer service skills, with the ability to build relationships, understand customer needs, and provide tailored product recommendations.
• Candidates should possess leadership and team management skills, including coaching, delegating tasks, motivating staff, and contributing to a collaborative and respectful workplace.
• Candidates should possess operational and organizational skills, such as managing daily store processes, handling cash and transactions accurately, monitoring inventory, and maintaining store appearance.
• Candidates should possess communication and interpersonal skills, including clear verbal and written communication, active listening, and the ability to resolve conflicts and address customer concerns professionally.
• Candidates should possess problem-solving and decision-making skills, with the ability to prioritize tasks, respond to changing business needs, and support sales and service goals.
• Previous retail or customer-facing experience, especially in jewelry or luxury goods, is beneficial; familiarity with POS systems and basic computer applications is preferred.
• High school diploma or equivalent required; additional education in business, retail management, or related fields is an asset.
• Ability to stand for extended periods, work flexible schedules including evenings, weekends, and holidays, and adhere to company policies and ethical standards.