Jefferson Utilities — Billing Clerk

WPPI Energy; Jefferson (WI); On-site; USD 32,525 - 36,905; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Jefferson Utilities is seeking a full-time Billing Clerk in Jefferson, WI to manage monthly and final utility billing and related clerical duties. The role requires interacting with the public and delivering front-line customer service in the Utility Billing Office.

Minimum qualifications include a high school diploma or equivalent with bookkeeping training, at least two years of customer service and billing experience, and proficiency in Microsoft Office. Starting wage range: $23.61-$26.79.

Qualifications

• High School diploma or equivalent required; bookkeeping training preferred.
• At least two years of customer service, bookkeeping, cashiering, and billing experience.
• Proficient in Microsoft Office products.

Responsibilities

• Process and maintain the Electric Utility's accounts, including monthly and final billing.
• Serve as front-line customer service representative in the Utility Billing Office.
• Exercise independent judgment and interact with the public with tact and courtesy.

Skills

Customer service

Bookkeeping

Cashiering

Billing

Education

High School diploma or equivalent

Bookkeeping training

Tools

Microsoft Office

Job description

WPPI Energy is posting this job on behalf of Jefferson Utilities.

Jefferson Utilities has an excellent opportunity for a full-time Billing Clerk in the City of Jefferson, WI. Jefferson Electric Utility serves more than 4,700 electric utility customers in the city of Jefferson, WI which is a quaint, growing city located in southeast WI with easy access to I-94.

If you enjoy working with the public in a fast-paced environment this is a perfect opportunity for you. This position is responsible for accurately processing and maintaining the Electric Utility's accounts including the monthly utility billing, final utility billing, and all other clerical functions in association with the position to provide for the orderly functioning of the Billing Office. This position plans and carries out daily work with independence and serves as a front-line customer service representative in the Utility Billing Office. This position requires an individual who can exercise independent judgement and is able to interact with the public with tact and courtesy.

Minimum requirements include: High School diploma or equivalent, supplemented by schooling or training in bookkeeping. At least two (2) years of customer service, bookkeeping, cashiering, and billing experience. Must be proficient in Microsoft Office products. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered. Applications will be taken until the August 19, 2026. An excellent City employer benefit package awaits the successful candidate. Starting wage range: $23.61-$26.79. Equal Opportunity Employer.