Utility Billing Specialist — Accurate, Customer-Focused

WPPI Energy; Jefferson (WI); On-site; USD 32,525 - 36,905; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Jefferson Utilities is seeking a full-time Billing Clerk in Jefferson, WI to manage monthly and final utility billing and related clerical duties. The role requires interacting with the public and delivering front-line customer service in the Utility Billing Office.

Minimum qualifications include a high school diploma or equivalent with bookkeeping training, at least two years of customer service and billing experience, and proficiency in Microsoft Office. Starting wage range: $23.61-$26.79.

Qualifications

• High School diploma or equivalent required; bookkeeping training preferred.
• At least two years of customer service, bookkeeping, cashiering, and billing experience.
• Proficient in Microsoft Office products.

Responsibilities

• Process and maintain the Electric Utility's accounts, including monthly and final billing.
• Serve as front-line customer service representative in the Utility Billing Office.
• Exercise independent judgment and interact with the public with tact and courtesy.

Skills

Customer service

Bookkeeping

Cashiering

Billing

Education

High School diploma or equivalent

Bookkeeping training

Tools

Microsoft Office

Job description

Jefferson Utilities is seeking a full-time Billing Clerk in Jefferson, WI to manage monthly and final utility billing and related clerical duties. The role requires interacting with the public and delivering front-line customer service in the Utility Billing Office.

Minimum qualifications include a high school diploma or equivalent with bookkeeping training, at least two years of customer service and billing experience, and proficiency in Microsoft Office. Starting wage range: $23.61-$26.79.