Java Technical Support Engineer - Remote Work

BairesDev; United States; Remote; MXN 1,130,000 - 1,695,000; Full time

Benefits offered by this job

100% remote work

Competitive USD compensation

Home office setup

Flexible hours

Parental leaves and holidays

Job summary

BairesDev is seeking a Java Technical Support Engineer to join our Incident Response Team. This fully remote role supports Java-based systems, monitors performance, and resolves issues across locations worldwide.

The position emphasizes collaboration with developers, detailed incident documentation, and ongoing process improvements. English proficiency is required for global teamwork and effective communication.

Qualifications

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Strong problem-solving and analytical thinking.
• Good communication abilities, especially in English.
• Advanced level of English language proficiency.

Responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

Skills

Java troubleshooting

Incident response

Problem solving

Communication skills

English proficiency

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Java Technical Support Engineer at BairesDev

We are seeking a Java Technical Support Engineer to join our Incident Response Team. You'll monitor applications, resolve issues, and help maintain our Java-based systems. This welcoming role offers opportunities for professionals at various experience levels who are passionate about Java and technical support.

What You'll Do:

• Provide technical support coverage during business hours.
• Monitor system performance and respond to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams on improvements.
• Participate in process enhancement initiatives.

What we are looking for:

• Experience with Java development and troubleshooting.
• Familiarity with support roles and incident response.
• Problem-solving and analytical thinking skills.
• Good communication abilities.
• Advanced level of English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.