Java Production Support Engineer - 24x7, Azure/Kubernetes

Ethereum Technologies; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Ethereum Technologies in Dallas seeks a production support engineer with 5 years of L1/L2 experience. You will manage incidents, monitor systems, and take ownership of user problems, providing timely fixes and root-cause analysis.

Experience with Java, Unix, Azure, Kubernetes, Docker, and SQL is required. This role involves on-call 24x7 shifts, adherence to SLA, and collaboration with internal teams to ensure production availability.

Qualifications

• 5 years of strong production support (L1/L2) experience.

Responsibilities

• Take ownership of user problems and be proactive when dealing with user issues.
• Monitor all systems and report any issue that may significantly impact the business.
• Monitor, analyze, troubleshoot problems, provide code fixes and testing.
• Issue and query resolution.
• Adhere to defined support delivery processes and escalation guidelines.
• Responsible for SLA maintenance and account records.

Skills

Java

Unix

SQL

Azure

Kubernetes

Tools

Docker

Kubernetes

Job description

Ethereum Technologies in Dallas seeks a production support engineer with 5 years of L1/L2 experience. You will manage incidents, monitor systems, and take ownership of user problems, providing timely fixes and root-cause analysis.

Experience with Java, Unix, Azure, Kubernetes, Docker, and SQL is required. This role involves on-call 24x7 shifts, adherence to SLA, and collaboration with internal teams to ensure production availability.