Java + Mainframe Support Lead

Wipro; St. Louis (MO); On-site; USD 80,000 - 158,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Disability insurance

Paid time off

Job summary

Wipro in St. Louis, MO seeks an experienced IT operations leader to oversee application support and production services across multi‑tier teams. You will drive team formation, implement mature processes, and collaborate across Mainframe and Open Systems to deliver reliable services.

The role requires managing senior client relationships in regulated industries and hands-on knowledge transfer to scale expertise across large portfolios. Competitive compensation and full benefits are offered.

Qualifications

• 10+ years in IT application support/production ops in managed services or outsourcing.
• Minimum 5 years in a leadership role overseeing L1/L2/L3 teams.
• Proven experience building new teams, establishing processes, and driving maturity.
• Hands-on with Mainframe (CA7, Autosys, JCL, COBOL) and Open Systems (Java, middleware).
• Strong track record managing senior customer relationships in financial services.
• Experience driving left-shift / knowledge transfer across large portfolios.

Responsibilities

• 10+ years in IT application support/production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Skills

IT support

Production ops

Leadership

Multi-tier support

Mainframe

COBOL

JCL

CA7

Autosys

Java

Middleware

Customer relationships

Financial services

Knowledge transfer

Tools

CA7

Autosys

Control-M

JCL

CICS

DB2

MQ

Kafka

Linux

Unix

SQL

ServiceNow

Splunk

Dynatrace

AppDynamics

Nagios

Python

Shell

PowerShell

Job description

• 10+ years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Job Description

• 10+ years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Location: St. Louis, MO

Experience

• 10+ years of progressive experience in IT application support / production operations in a managed services or outsourcing environment.
• Minimum 5 years in a leadership or managerial role overseeing multi-tier support teams (L1/L2/L3).
• Proven experience in standing up new teams, building processes from the ground up, and driving operational maturity.
• Hands-on experience with both Mainframe (CA7, Autosys, JCL, COBOL ecosystem) and Open Systems (Java, middleware, distributed platforms).
• Strong track record of managing customer relationships at a senior level in financial services or similarly regulated industries.
• Experience driving left-shift / knowledge transfer programs across large application portfolios.

Technical Skills

• Batch scheduling & monitoring: CA7, Autosys, Control-M (familiarity with at least two).
• Mainframe environment: JCL, COBOL, DB2, CICS — working knowledge sufficient to guide L2 team.
• Open Systems: Java/J2EE, middleware (MQ, Kafka), Linux/Unix, SQL databases.
• ITSM platforms: ServiceNow (Incident, Change, Problem Management modules).
• Monitoring & observability: Familiarity with tools like Splunk, Dynatrace, AppDynamics, Nagios, or similar.
• Automation & scripting: Python, Shell scripting, or PowerShell; exposure to RPA or intelligent automation is a plus.

Mandatory Skills: Fullstack Java Enterprise .

Experience: 8-10 Years

The expected compensation for this role ranges from $80,000 to $158,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.