LEAD ADMINISTRATOR L1

Wipro; Charlotte (NC); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Comprehensive medical and dental benefits

Paid time off

Disability insurance

Job summary

A leading IT services company is looking for a skilled production support professional in Charlotte, NC. You will leverage your technical expertise in Unix and Windows OS, SQL, Oracle, and scripting languages to support complex production environments. Strong analytical and troubleshooting skills are essential, along with the ability to work flexible hours. The role offers competitive compensation between $60,000 and $135,000, along with comprehensive medical and dental benefits. Join us to reinvent your career and make an impact.

Qualifications

• 5-8 years of experience in infra production support.
• Strong experience in incident, problem, change, and request management processes.
• Ability to work second shift and provide occasional off-hours/weekend support.
• Experience with data analytics and reporting tools.

Responsibilities

• Support complex, real-time, and batch-oriented production environments.
• Adopt automation frameworks and AI-based productivity tools.

Skills

Unix/Windows OS

SQL

Oracle

Informatica

Shell scripting

Python

Perl

Data analytics

Tableau

Excel

Analytical skills

Troubleshooting

Root cause analysis

Tools

Dynatrace

Splunk

Autosys

Quartz

Airflow

Job description

Strong experience in infra production support.

Strong technical skills in Unix/Windows OS, SQL, Oracle, Informatica, and scripting languages (Shell, Python, Perl).

Working knowledge of monitoring systems (Dynatrace, Splunk) and batch scheduling tools (Autosys/Quartz/Airflow).

Expertise in incident, problem, change, and request management processes.

Experience supporting complex, real‑time, and batch‑oriented production environments.

Ability to work second shift and provide occasional off-hours/weekend support.

DESIRED_SKILL:

Experience adopting automation frameworks and AI‑based productivity tools.

Strong analytical, troubleshooting, and root cause analysis skills.

Experience with data analytics and reporting tools such as Excel, Tableau, or similar platforms.

Experience: 5-8 Years
.

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.