Java House Shift Manager

Heartland Food Products Group; Carmel (IN); On-site; USD 13,000 - 15,000; Part time

Benefits offered by this job

In-depth training and development program

Discount on coffee and other items

Coffee on shift

Job summary

Heartland Food Products Group is seeking a Java House Shift Manager in Carmel, IN. This role involves crafting coffee and managing a team of baristas to provide an excellent customer experience. Candidates must be adaptable, with strong interpersonal skills and the ability to work flexible hours.

Opportunities for growth within a dynamic work environment with training and discounts on products.

Qualifications

• Availability to work flexible hours including mornings, evenings, and weekends.
• Ability to manage a team and communicate effectively.

Responsibilities

• Craft coffee, tea, and food items based on customer orders.
• Manage small team of Baristas on shift.
• Handle escalated customer interactions and complaints.

Skills

Customer service skills

Teamwork

Interpersonal skills

Ability to work in fast-paced environment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Carmel, IN, US

4 days ago Requisition ID: 4959

JAVA HOUSE SHIFT MANAGER - CARMEL AREA

At Java House, we’re known for having amazingly smooth coffee, a great atmosphere, and excellent customer service. We’re looking for individuals whom want to work for an organization where upward mobility and growth is unlimited.

• Part-time & Full-time
• Cafe Location: Clay Terrace, Carmel Clay Library and Midtown
• Pay:$13/hour + Tips
• Job Type: Non-Exempt

HIGHLIGHTS / OPPORTUNITIES

• In-depth training and development program
• Discount on Java House coffee and other items
• Coffee on us while on shift
• Upward mobility at a growing company
• Internship opportunities

PRIMARY RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but not be limited to:

• Craft coffee, tea, or food items based on customer order
• Manage small team of Baristas on shift by ensuring Barista team is setup to provide Java House experience for customers
• Assist in handle escalated customer interactions
• Provide an energetic and uplifting experience for team and customers
• Educate and inform customers of differences between roasts, types of coffee, and other product
• Operate and manage cash register and card payment systems
• Effectively communicate with coworkers and customers
• Cash handling – consolidating tips into the cash drawer, counting, and balancing the cash drawer after each shift, recognizing counterfeit moneys
• Equipment troubleshooting – should be knowledgeable about all equipment used, and capable of basic troubleshooting
• Complaint resolution – handling guest feedback in a productive and positive way
• Product integrity – managing the rotation, expiration, and changing over of all products to ensure all product is excellent
• Upholding Java House policies and procedures
• Inventory Management
• Managing Labor – ensuring shift is running smoothly and working through all priorities (including but not limited to customer support, cleaning, cash management, inventory management, additional store manager direction, etc)

MINIMUM QUALIFICATIONS:

• Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards
• Engage with and understand our customers
• Available to perform many different tasks within the store during each shift

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to understand and carry out oral and written instructions
• Ability to build relationships
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to work in fast-paced environment

Java House is an equal opportunity employer committed to hiring a diverse work team.