Coffee Shop Shift Lead: Customer Experience & Team Coach

Heartland Food Products Group; Carmel (IN); On-site; USD 13,000 - 15,000; Part time

Benefits offered by this job

In-depth training and development program

Discount on coffee and other items

Coffee on shift

Job summary

Heartland Food Products Group is seeking a Java House Shift Manager in Carmel, IN. This role involves crafting coffee and managing a team of baristas to provide an excellent customer experience. Candidates must be adaptable, with strong interpersonal skills and the ability to work flexible hours.

Opportunities for growth within a dynamic work environment with training and discounts on products.

Qualifications

• Availability to work flexible hours including mornings, evenings, and weekends.
• Ability to manage a team and communicate effectively.

Responsibilities

• Craft coffee, tea, and food items based on customer orders.
• Manage small team of Baristas on shift.
• Handle escalated customer interactions and complaints.

Skills

Customer service skills

Teamwork

Interpersonal skills

Ability to work in fast-paced environment

Job description

Heartland Food Products Group is seeking a Java House Shift Manager in Carmel, IN. This role involves crafting coffee and managing a team of baristas to provide an excellent customer experience. Candidates must be adaptable, with strong interpersonal skills and the ability to work flexible hours.

Opportunities for growth within a dynamic work environment with training and discounts on products.