Java CCaaS Engineer – AI-Driven Contact Center

TechDigital Group; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDigital Group is seeking a talented software developer in the Town of Florida, NY. Candidates should have 4+ years of commercial experience in software development, with a focus on CCaaS and IVA solutions.

The role involves designing scalable cloud infrastructure and managing complex data pipelines. A deep understanding of Java, Microservices, GCP, and AI/ML technologies is essential.

Qualifications

• 4+ years of commercial software development experience.
• Experience with CCaaS/CTI/CRM solutions.
• Strong knowledge of Java and Microservices.

Responsibilities

• Design scalable CCaaS and IVA solutions.
• Develop secure cloud infrastructure.
• Implement and optimize CCaaS solutions.
• Manage data pipelines, models, and datasets.
• Integrate AI/ML solutions into production.

Skills

GCP

CI/CD

Maven

Jenkins

Git

SQL

Java

Kafka

Microservices

Springboot

AI/ML

Job description

TechDigital Group is seeking a talented software developer in the Town of Florida, NY. Candidates should have 4+ years of commercial experience in software development, with a focus on CCaaS and IVA solutions.

The role involves designing scalable cloud infrastructure and managing complex data pipelines. A deep understanding of Java, Microservices, GCP, and AI/ML technologies is essential.