Japanese-Speaking International Banking Account Rep

Central Pacific Bank; Honolulu (HI); On-site; USD 45,000 - 65,000; Full time

Job summary

The Central Pacific Bank is seeking an Account Representative to service and manage customer banking needs. Responsibilities include account openings, providing support to the International Banking Officers, and assisting Japanese customers in banking transactions.

The ideal candidate should have a high school diploma and 2-3 years of relevant customer service experience, alongside strong proficiency in the Japanese language for effective communication in a banking environment.

We offer a supportive work culture dedicated to employee growth and a commitment to equal opportunity employment.

Qualifications

• 2+ years of experience in customer service required, banking experience preferred.
• 3+ years of experience in customer service for a higher level position, banking experience preferred.
• Ability to read, write, and communicate in Japanese required.

Responsibilities

• Perform operational tasks such as account openings and cash management.
• Provide service to Japanese customers as needed.
• Assist in administrative duties for the group.
• Ensure compliance with banking regulations and policies.
• Support team objectives and assist team members.

Skills

Customer service

Japanese language proficiency

Banking knowledge

Education

High School Diploma or GED equivalency

Job description

The Central Pacific Bank is seeking an Account Representative to service and manage customer banking needs. Responsibilities include account openings, providing support to the International Banking Officers, and assisting Japanese customers in banking transactions.

The ideal candidate should have a high school diploma and 2-3 years of relevant customer service experience, alongside strong proficiency in the Japanese language for effective communication in a banking environment.

We offer a supportive work culture dedicated to employee growth and a commitment to equal opportunity employment.