Japanese Social Media Moderator - Flexible Part-Time

Social Factor; Springfield (IL); Remote; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking talented language moderators with native-level Japanese to join our project-based, part-time team in the United States. The role offers flexible schedules, including 24/7 availability, and involves monitoring audiences on major social platforms while ensuring brand voice consistency and constructive engagement as opportunities arise.

Ideal candidates have prior social media moderation experience, strong communication skills, and an ability to follow clear guidelines.

Qualifications

• Native-level understanding of Japanese language.
• Deep understanding of Japanese pop culture, nomenclature, slang.
• Ability to mirror client voice and engage users appropriately.
• Experience in social media moderation; live stream moderation a plus.

Responsibilities

• Moderate live and written conversations across platforms.
• Maintain and reflect client brand voice in user interactions.
• Follow documented guidelines and workflows to resolve issues quickly.

Skills

Native-level Japanese

Social media moderation

Excellent communication

Brand voice adaptation

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking talented language moderators with native-level Japanese to join our project-based, part-time team in the United States. The role offers flexible schedules, including 24/7 availability, and involves monitoring audiences on major social platforms while ensuring brand voice consistency and constructive engagement as opportunities arise.

Ideal candidates have prior social media moderation experience, strong communication skills, and an ability to follow clear guidelines.