Japanese Bilingual Operations & Order Coordinator

Pasona N A, Inc.; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Pasona N A, Inc. in Midtown Manhattan, New York is seeking a detail-oriented administrator to support sales order processing, quotations, and contract administration. The role requires bilingual English/Japanese communication and strong Excel skills.

You will coordinate with engineers, sales team, carriers, and suppliers to ensure on-time delivery, prepare invoicing, manage databases, and maintain accurate records. Fluent English and Japanese are required for effective collaboration.

Qualifications

• Intermediate to advanced Excel proficiency.
• Strong mathematical skills and attention to detail.
• Professional customer service experience.

Responsibilities

• Prepare quotes and cost summaries coordinating with engineers, sales, carriers, suppliers and subcontractors.
• Draft and manage Master Service Agreements and maintain records.
• Review order docs for completeness and accuracy.
• Place orders and check delivery dates.
• Create invoice data for started/completed services.
• Enter sales orders into internal systems and update databases.
• Prepare purchase request forms from cost summaries.
• Coordinate product fulfillment and on-time delivery.
• Place purchase orders for licenses and software.
• Coordinate with carriers, vendors, and data centers for quotes and orders.
• Monitor order status and communicate with stakeholders.
• Share ongoing order/service activation status with customers and internal staff.
• Update asset information in asset management systems.
• Provide backup support during staff absences.

Skills

Bilingual English/Japanese

Customer service

Attention to detail

Time management

Teamwork

Communication skills

Tools

Microsoft Excel

Job description

Pasona N A, Inc. in Midtown Manhattan, New York is seeking a detail-oriented administrator to support sales order processing, quotations, and contract administration. The role requires bilingual English/Japanese communication and strong Excel skills.

You will coordinate with engineers, sales team, carriers, and suppliers to ensure on-time delivery, prepare invoicing, manage databases, and maintain accurate records. Fluent English and Japanese are required for effective collaboration.