Japanese-Bilingual MS Cloud MSP: Entra ID, M365, Intune

Actus Consulting Group; New York (NY); On-site; USD 140,000 - 150,000; Full time

Job summary

Actus Consulting Group in New York City seeks a Japanese bilingual Microsoft Cloud Managed Service Manager to lead end-to-end delivery of Entra ID, M365 and Intune managed services. You will oversee service desk, engineering, security and vendor resources to ensure reliable and secure cloud operations.

Responsibilities include managing SLAs, service reviews, incident response, change control, and quarterly service reporting.

Qualifications

• Strong hands-on expertise in Microsoft Cloud environments (Entra ID, M365, Intune).
• Experience in implementation, administration, and operations of managed services.
• Ability to lead end-to-end managed service delivery and coordinate cross-functional teams.

Responsibilities

• Lead end-to-end delivery of Microsoft Cloud Managed Services across Entra ID, M365 and Intune.
• Coordinate service desk, engineering, security, and vendor resources.
• Ensure service reviews, governance, and incident/change management processes.

Skills

Microsoft Entra ID

Microsoft 365

Intune

MSP management

ITSM

Leadership

Education

Bachelor's degree in IT/CS/IS

ITIL Foundation or higher

Project/Service management certs

Job description

Actus Consulting Group in New York City seeks a Japanese bilingual Microsoft Cloud Managed Service Manager to lead end-to-end delivery of Entra ID, M365 and Intune managed services. You will oversee service desk, engineering, security and vendor resources to ensure reliable and secure cloud operations.

Responsibilities include managing SLAs, service reviews, incident response, change control, and quarterly service reporting.