Job Description
The Custodial Supervisor is a hands-on, field-based leader supporting custodial service delivery at Northwest Arctic Borough School District schools. The General Manager retains overall operational oversight, accountability, strategic decisions, and communications with senior leadership. During school visits, the Supervisor provides on-site direction, conducts inspections, verifies inventory, trains staff, and leads or performs priority cleaning projects, especially floor care. The Supervisor independently travels to village sites and collaborates with the General Manager to develop and execute corrective action plans.
Responsibilities
School Visits, Inspections and Quality Assurance
- Conduct documented custodial inspections during each assigned school visit; assess cleanliness, floor condition, equipment, storage areas, safety practices, and completion of scheduled work.
- Provide on-site supervision and practical coaching to custodial employees during visits; confirm priorities and address immediate service deficiencies within assigned authority.
- Submit inspection findings, photographs when appropriate, project status, and recommended follow-up to the General Manager after each visit.
- Track open deficiencies and re-inspect completed corrective work; develop corrective action plans jointly with the General Manager.
Floor Care and Special Projects - Primary Focus
- Plan, coordinate, lead, and personally assist with floor stripping, refinishing/waxing, scrubbing, buffing, carpet extraction, deep cleaning, and other assigned school cleaning projects.
- Assess floor conditions, estimate labor, equipment, supplies, and time requirements; coordinate site access and project timing with school contacts through approved channels.
- Ensure proper equipment operation, chemical dilution, PPE, floor finish curing, signage, and safe work practices.
- Document project completion, materials used, remaining work, and any barriers; communicate progress and needs to the General Manager.
Inventory, Equipment and Staff Support
- Inspect and track site-level custodial supplies, chemical inventory, equipment condition, and storage practices; identify shortages and recommend replenishment or repairs.
- Assist with inventory counts, supply distribution, and delivery coordination to village schools.
- Train staff in cleaning procedures, floor care, equipment use, safety, and consistent service standards; provide documented observations and feedback to the General Manager.
- Help coordinate daily assignments and work coverage during site visits; review work documentation or timesheets as delegated.
Authority, Collaboration and Escalation
- The General Manager maintains complete oversight of the environmental services program, personnel decisions, budgets, district-wide priorities, and upper-leadership relationships.
- The Supervisor exercises on-site operational direction while visiting assigned schools and works with the General Manager on corrective action plans, priorities, and project scheduling.
- Escalate significant staffing concerns, safety issues, budget commitments, service disputes, and matters involving district or NMS senior leadership to the General Manager; do not independently commit the program to major changes.
Qualifications
- High school diploma or GED; at least one year of custodial experience and one year of supervisory experience is preferred; however, candidates who have demonstrated one year of informal leadership (such as leading projects or training/mentoring peers) will be highly considered
- Demonstrated hands-on floor care experience, including stripping, finishing, burnishing, and carpet extraction; ability to train others.
- Ability to travel independently to remote Alaska villages, adapt to weather-related disruptions, and work flexible hours for projects.
- Valid driver's license and acceptable driving record under applicable NMS requirements; effective English communication and basic digital reporting skills.
Working Conditions and Physical Requirements
Weather: Indoors and Outdoors, frequently exposed to outdoor weather conditions.
Noise level: Moderate to Loud.
Description of environment: Environment will vary based on the facility assigned to.
Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Travel
Village sites: Ambler, Buckland, Deering, Kiana, Kivalina, Kobuk, Noatak, Noorvik, Selawik, and Shungnak. Travel assignments may also include other NWABSD school facilities as directed by the General Manager.
Travel is expected approximately weekly or biweekly, primarily independently, with overnight stays when needed. The schedule and length of visits depend on project scope, staffing, school calendars, flight availability, and severe weather. The Supervisor must communicate itineraries, site priorities, delays, and visit outcomes to the General Manager.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.