Janitorial Operations & Growth Manager

Columbia Hospitality, Inc.; Birmingham (AL); On-site; USD 60,000 - 75,000; Full time

Job summary

Columbia Hospitality, Inc. is seeking an Area/Account Manager to oversee cleaning services across assigned facilities, ensuring clean, safe environments while managing budgets and resources.

The role includes staff leadership, client liaison, and proactive service delivery. You will oversee scheduling, training, and performance, while driving new business opportunities and maintaining strong relationships with clients and HR partners.

Responsibilities

• Monitor daily staff performance to ensure client expectations are met or exceeded.
• Communicate with reports to resolve concerns in a timely manner.
• Ensure schedules are prepared two weeks in advance and that uniforms are worn properly.
• Plan staffing, resources, and budgets; coordinate with HR on employee issues.
• Review payroll, attendance, and timekeeping; train staff on systems; minimize exception clocking.
• Develop and execute recruitment strategies; onboard new hires on day one; provide safety training.

Job description

Columbia Hospitality, Inc. is seeking an Area/Account Manager to oversee cleaning services across assigned facilities, ensuring clean, safe environments while managing budgets and resources.

The role includes staff leadership, client liaison, and proactive service delivery. You will oversee scheduling, training, and performance, while driving new business opportunities and maintaining strong relationships with clients and HR partners.