Janitorial Area Lead - Operations, Budget & Growth

Columbia Hospitality, Inc.; Nashville (TN); On-site; USD 60,000 - 95,000; Full time

Job summary

Columbia Hospitality, Inc. is seeking an Area/Account Manager to lead cleaning-service staff, oversee daily operations, and drive new business while keeping within budget constraints. You will coordinate schedules, enforce standards, and partner with HR on staffing issues across assigned locations.

The role requires proactive leadership, strong communication, and the ability to manage budgets, payroll, and performance metrics to optimize service delivery and client satisfaction.

Qualifications

• Experience leading cleaning/maintenance staff and ensuring client expectations are met.
• Ability to analyze payroll and budget data and report results.
• Experience in recruitment and onboarding of staff for multiple locations.

Responsibilities

• Monitor daily performance of staff to meet client expectations.
• Communicate with direct reports to resolve concerns promptly.
• Ensure schedules are in place two weeks in advance.
• Enforce uniform policies for employees.
• Plan resource allocation and partnering with HR on issues.
• Identify high performers for leadership opportunities.
• Review budget and payroll reports daily; monitor attendance.
• Participate in weekly regional calls and report personal performance.
• Ensure timekeeping accuracy and proper use of timekeeping systems.
• Onboard new hires and train them on policies and timekeeping.
• Submit equipment repairs and maintain equipment inventory.

Skills

Leadership

Budget management

Recruitment

Operations management

Quality control

Job description

Columbia Hospitality, Inc. is seeking an Area/Account Manager to lead cleaning-service staff, oversee daily operations, and drive new business while keeping within budget constraints. You will coordinate schedules, enforce standards, and partner with HR on staffing issues across assigned locations.

The role requires proactive leadership, strong communication, and the ability to manage budgets, payroll, and performance metrics to optimize service delivery and client satisfaction.