Janitorial Account Manager: Lead Cleaning Ops & Client Care

Newbold Services; Monroeville (IN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Company laptop and cell phone

Paid vacation/holiday

401K with company match

Health/Dental/Vision Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Peak Workforce Solutions (Newbold) is seeking a Janitorial Assistant Account Manager to oversee cleaning and maintenance operations in an office setting, ensuring safety, quality, and client satisfaction while leading janitorial staff and coordinating with vendors.

The role emphasizes scheduling, inspections, budget and inventory management, and maintaining OSHA-compliant practices, with responsibilities across client relations, performance coaching, and daily operations.

Qualifications

• Experience supervising janitorial staff
• Experience overseeing cleaning operations in an office environment
• Knowledge of OSHA safety policies
• Ability to manage budgets and inventory

Responsibilities

• Oversee daily janitorial operations including interior/exterior cleaning, restrooms, food court areas and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe office environment
• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching and feedback
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong client relationships to ensure customer satisfaction
• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure proper use of cleaning methods, equipment and chemicals
• Ensure all staff follow OSHA and company safety policies
• Maintain documentation for safety incidents and compliance
• Coordinate with external vendors for specialized cleaning or maintenance services
• Identify cost-saving opportunities while maintaining quality
• Coordinate with external vendors for specialized cleaning or maintenance services

Skills

Staff supervision

Client relations

Quality control

Safety compliance

Budget management

Inventory management

Vendor coordination

Job description

Peak Workforce Solutions (Newbold) is seeking a Janitorial Assistant Account Manager to oversee cleaning and maintenance operations in an office setting, ensuring safety, quality, and client satisfaction while leading janitorial staff and coordinating with vendors.

The role emphasizes scheduling, inspections, budget and inventory management, and maintaining OSHA-compliant practices, with responsibilities across client relations, performance coaching, and daily operations.