Janitorial Account Manager

Newbold Services; Jennings (OK); On-site; USD 50,400 - 61,600; Full time

Benefits offered by this job

Company laptop and cell phone

Paid vacation/holiday

401K with company match

Health/Dental/Vision Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Newbold Services is seeking a Janitorial Manager in Jennings, Oklahoma, to oversee the cleaning operations within a shopping mall. The ideal candidate will manage staff, ensure compliance with safety standards, and maintain high levels of customer satisfaction.

You will be responsible for budgeting, inventory management, and fostering client relationships while leading a team in a busy retail environment. A competitive salary and benefits are offered.

Qualifications

• Experience in a managerial role within janitorial or cleaning services.
• Familiarity with OSHA regulations and safety policies.
• Ability to manage staff and client relations effectively.

Responsibilities

• Oversee daily janitorial operations to maintain cleanliness.
• Recruit, train, and supervise janitorial staff.
• Serve as the main point of contact for clients and tenants.

Skills

Strong leadership skills

Attention to detail

Excellent communication skills

Knowledge of cleaning standards

Job description

Overview

Peak Workforce Solutions (Newbold) is seeking a Janitorial Manager for our client in Tulsa, OK who is a creative, energetic individual with a "Whatever It Takes" attitude in fulfilling their job duties. The Janitorial Account Manager is responsible for overseeing all cleaning and maintenance operations within a shopping mall environment. This role ensures high standards of cleanliness, safety, and customer satisfaction while managing janitorial staff, vendor relationships, and client expectations.

Compensation and Benefits

Salary: $56,000 per year

Benefits:

• Competitive base salary
• Company laptop and cell phone
• Paid vacation/holiday
• 401K with company match
• Health/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program

Management

• Oversee daily janitorial operations including interior and exterior cleaning, restrooms, food court areas, and common spaces
• Ensure compliance with cleaning schedules and quality standards
• Conduct regular inspections to maintain a clean, safe mall environment

Staff Supervision

• Recruit, train, schedule, and supervise janitorial team members
• Monitor performance and provide coaching, feedback, and disciplinary actions when needed
• Ensure proper staffing levels for peak and off-peak hours

Client Relations

• Serve as the primary point of contact for mall management and tenants
• Address concerns, complaints, and service requests in a timely and professional manner
• Maintain strong relationships to ensure customer satisfaction

Quality Control

• Implement and maintain cleaning standards and procedures
• Perform routine audits and inspections
• Ensure use of proper cleaning methods, equipment, and chemicals

Safety & Compliance

• Ensure all staff follow OSHA and company safety policies
• Maintain proper documentation for safety, incidents, and compliance
• Conduct safety training and enforce safe work practices

Budget & Inventory Management

• Manage labor costs, supplies, and equipment budgets
• Order and maintain inventory of cleaning products and equipment
• Identify cost‑saving opportunities while maintaining quality

Equipment Management

• Coordinate with external vendors for specialized cleaning or maintenance services
• Ensure equipment is maintained, repaired, or replaced as needed