Janitorial Account Manager: Client Success & Operations

ABM US; Austin (TX); On-site; USD 80,000 - 90,000; Full time

Job summary

ABM US is seeking an Account Manager in Austin, TX to oversee janitorial operations and maintain strong client relationships. You will ensure service excellence, contract compliance, safety performance, and favorable financial results while liaising between clients and operations teams to meet business objectives.

The role emphasizes high customer satisfaction, adherence to agreements, and contributing to ABM’s overall success in a competitive market.

Qualifications

• Experience managing client relationships in service/facilities environments.
• Strong focus on service excellence, safety, and financial performance.
• Ability to liaison between clients and operations teams.

Responsibilities

• Oversee janitorial operations and client relationships.
• Ensure service excellence, contract compliance and safety performance.
• Serve as liaison between clients and operations teams to achieve objectives.

Skills

Client relationship management

Contract compliance

Safety performance

Financial results

Job description

ABM US is seeking an Account Manager in Austin, TX to oversee janitorial operations and maintain strong client relationships. You will ensure service excellence, contract compliance, safety performance, and favorable financial results while liaising between clients and operations teams to meet business objectives.

The role emphasizes high customer satisfaction, adherence to agreements, and contributing to ABM’s overall success in a competitive market.