Janitorial Account Manager

Integrity National Corporation; Suitland (MD); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Integrity National Corporation (INC) is seeking an Account Manager to oversee maintenance tasks at a client site. The role involves onsite supervision of the account, guiding a crew, hiring and training, and ensuring customer satisfaction by aligning with company policies and quality objectives.

The candidate should prioritize safety, schedule adherence, and cost control. The Account Manager will interact with the customer and tenants, drive high morale, and manage scheduling decisions to meet

Formación

• 5+ years' experience managing large janitorial facilities (>= 300,000 sq ft)
• Experience in recruiting, hiring, training, quality control management
• Experience in customer relationship management and budgeting

Responsabilidades

• Ensure work per specifications is performed on time and within budget
• Schedule and coordinate custodial duties and current services
• Prepare schedules and supervise assignments for personnel
• Inspect work and ensure safety standards are met
• Train INC employees and administer safety program
• Prepare reports and enforce dress code

Conocimientos

Project management

Customer relationship management

Budget management

Scheduling

Leadership

Educación

College degree

Herramientas

MS Office

Timekeeping software

Descripción del empleo

This is a general job description for a position at Integrity National Corporation (INC). Candidate resumes may be collected and considered for current openings, upcoming growth initiatives, contract awards, and future business opportunities. The following summary is intended to describe the general nature and level of work performed. The statements below are not intended to be construed as an exhaustive list of responsibilities, knowledge, skills, and abilities for this position.

SUMMARY: The Account Manager is responsible for all maintenance tasks within an account and is responsible to be onsite overseeing the account while work is being performed. The Account Manager may supervise one large account, or a large geographically separated unit. The Account Manager interviews and hires the crew. The Account Manager is responsible for training and supervision. The Account Manager interfaces with the customer and tenants to ensure customer satisfaction with our work. The overall goal and priority of The Account Manager is to become an important resource for the customer and The Company. He or she is to have the best interests of the customer in mind for all scheduling decisions. The result required is a high-morale people-oriented organization operating by the policies that meet or exceed customer expectations while achieving specific quality and profit objectives.

DUTIES & RESPONSIBILITIES:

• Ensures that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for INC employees.
• Orders all cleaning supplies and equipment. Maintains security of all tools, equipment and supplies.
• Administers the INC Safety Program at the account.
• Administers INC personnel policies in accordance with INC Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned.

MINIMUM JOB REQUIREMENTS:

• College degree in highly desirable, or equivalent in work experience leading projects. 5 plus years' experience managing large janitorial facilities with minimum 300,000 square feet or more. Experience in recruiting, hiring, training, quality control management, customer relationship management, task scheduling and budget management. Proficient in MS Office programs, timekeeping software and use of other office equipment. Able to pass a State and Federal Government background check. Must have a valid driver's license and personal vehicle for transportation. Experience in working in an entrepreneurial and rapidly growing environment. Job Type: Full-time Schedule: Monday to Friday Weekends as needed