James Avery Artisan Jewelry Part Time Sales Team Leader

SILVER EFFECTS; Chandler (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a part-time retail supervisor for their new store in Chandler, AZ. The role involves assisting management, providing customer service, and leading associates to ensure a high-quality shopping experience. Candidates should have a strong background in retail and customer service, with leadership skills to guide the team effectively.

Qualifications

• Retail or customer service experience preferred.
• Previous supervisory experience is preferred.

Responsibilities

• Assists Store Management with in-store supervision.
• Provides effective leadership to all associates.
• Monitors associates' guest service levels and provides feedback.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Education

High school diploma or equivalent

Job description

Posted April 25, 2025 | James Avery Artisan Jewelry | Part-time

Assists Store Management with in-store supervision, including directing personnel. Provides effective leadership to all associates and displays the highest level of customer service in all areas. This position functions as a front-line member of the Retail Store Leadership Team at our NEW STORE coming soon to Chandler Fashion Center, Chandler, AZ.

Responsibilities include:

1. Greeting and assisting guests with merchandise selection and purchase.
2. Resolving guest issues effectively.
3. Keeping supervisors informed of product, guest, and personnel issues.
4. Monitoring and approving guest returns according to retail policies.
5. Monitoring associates' guest service levels and providing feedback.
6. Utilizing the GUESTS program during guest interactions and handling guest-owned jewelry.
7. Preparing and reviewing supply orders from the JAC warehouse and other channels.
8. Performing leadership duties for store opening and closing.
9. Providing training and leadership to associates, focusing on guest service and sales, including conducting team training and delegating assignments.
10. Assisting in inventory processes, cycle counting, adjustments, shipping, and receiving, following company procedures.
11. Participating in store meetings and supporting special events and promotions.
12. Developing team-building activities.
13. Monitoring product trends and communicating changes to the District Manager.
14. Operating service equipment and training staff in product care services to meet operational standards.
15. Maintaining store presentation standards through staging, setup, and display maintenance.
16. Processing employee purchases and managing employee schedules in the absence of store leadership, ensuring adherence to operational and budget guidelines.
17. Demonstrating strong communication, organizational skills, and the ability to multitask in a fast-paced environment.
18. Following all safety regulations and company policies, including attendance, harassment-free environment, and electronic communication guidelines.

Additional duties include:

• Leading in the absence of other leadership team members.
• Building effective relationships with stakeholders.
• Collaborating across teams to foster positive relationships and credibility.
• Assisting in other areas as assigned.

Qualifications:

• High school diploma or equivalent; retail or customer service experience preferred.
• Previous supervisory experience is preferred.
• Must pass background and drug screenings and be authorized to work in the U.S. via E-Verify.

Equal Opportunity Employer. For more information, review the "Know Your Rights" notice from the Department of Labor.