ITS Technician - $2,000 Sign-On Bonus

TAPCO (Traffic and Parking Control Co., LLC); Town of Wausau (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

10 Paid Holidays

Paid Vacation and Personal Time

Parental Leave (4 weeks)

401K with employer match

Company-Funded PPE

Company-Funded Short-Term Disability

Health, Vision, and Dental insurance

Company Events and Lunches

Employee involvement committees

Job summary

TAPCO (Traffic and Parking Control Co., LLC) is hiring an ITS Technician to maintain, install, and troubleshoot Intelligent Transportation Systems including signals, signs, cameras, and network gear.

You will work with contractors, train users, and perform field maintenance while traveling as needed and supporting TAPCO Made products. The role requires a background in electronics and networking and willingness to work nonstandard hours.

Qualifications

• Associate's degree in electronics or equivalent experience.
• Two years of field service and troubleshooting experience.
• Working knowledge of electronic, electromechanical, and electrical power principles.
• Proficient with PC and IP networks, Windows OS, and software installation.
• Experience with fiber optic networks and testing.
• Valid driver's license and willingness for multi-day travel.
• Ability to work outside hours and in high-stress environments.

Responsibilities

• Install, maintain, and repair ITS hardware, software, and network systems.
• Train users and coordinate with contractors on new devices.
• Troubleshoot electronics to board level and document field reports.
• Operate tools safely and manage software/firmware changes.
• Provide phone support to customers and TAPCO staff.
• Travel to customer sites, including multi-day trips.

Skills

Electronics knowledge

Networking

Fiber optics

AC/DC power principles

IP networking configuration

Tool operation (hand/power tools)

Computer literacy (Windows, Office)

Driver's license

Education

Associate degree in electronics

Tools

Fiber optic splicing/terminating

PC/router/switch configuration

Network testing equipment

Job description

*Please note - The pay rate will be based on experience*

Sign Bonus:

Sign-on bonuses are paid in installments: (a) $1,000 after successful completion of 90 days of continuous employment; (b) remaining balance after successful completion of 180 days. Employment must be active and in good standing on payout dates.

What TAPCO has to offer you:

• 10 Paid Holidays
• Paid Vacation and Personal Time
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Generous Employer Match and fully vested from day one
• Company-Funded PPE
• Company-Funded Short-Term Disability
• Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee.

What you will accomplish as an Traffic Systems Technician at TAPCO:

We are seeking a skilled ITS Technician to join our team responsible for the maintenance, installation, and troubleshooting of Intelligent Transportation Systems. The successful candidate will play a key role in ensuring the efficiency, safety, and reliability of traffic management systems, including traffic signals, dynamic message signs, cameras, network equipment and other ITS infrastructure. This position will work with contractors to install new devices, train users how to operate them, as well as perform periodic maintenance of all types of Intelligent Transportation Systems and TAPCO Made products. A background in computers and networking, AC/DC electrical systems and fiber optics is preferred.

Essential Duties and Responsibilities:

Perform installation, maintenance, and repairs to a wide variety of electronic, computer, communication, network and other systems.

Safely operate related tools and equipment.

Operate related computer systems and software.

Provide technical phone support to customers, contractors, distributors and TAPCO employees.

Troubleshoot and repair equipment including diagnosing electronic failures to the board level.

Maintain accurate records and prepare field reports.

Communicate effectively; establish and maintain effective working relationships with other employees, contractors, and customers.

Implement and manage software and firmware changes. Installing new software and hardware onto various devices such as PCs and proprietary hardware. Familiarity with configuration and operation of software programs that control products serviced by TAPCO.

• Potential to travel outside the state of Wisconsin

Required Knowledge/Skills/Ability:

• Associate's degree in electronics, or consummate on-the-job experience.
• Two years of industry experience in field service and troubleshooting.
• Good working knowledge of electronic, electromechanical and electrical power principles to include testing of components in DC and AC circuits.
• Computer knowledge/skills: PC literate (past and current Windows desktop OS, Microsoft Office, uploading and downloading files, software installation, administrative, e-mail & time sheets).
• Must be proficient in using a computer to configure equipment, including control boards, routers, switches, and other components of an IP network.
• Experience Working with Fiber Optic networks: Including troubleshooting, installing, splicing, terminating and testing of Fiber Optic Networks.
• Proficiency with hand and power tools; ability to work on ladders; operate a bucket truck and in outdoor environments under varying weather conditions.
• Possess and maintain a valid Driver’s License and a satisfactory driving record.
• Must be able to frequently drive to customer sites, including multi-day overnight travel.
• Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
• Ability to work in high-stress/high visibility environments with minimal supervision.

About Us:

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO Employer, including Veterans and Individuals with Disabilities, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran or disability status or other acceptable taglines in all printed employment advertisements.