ITS Field Technician - North Carolina

Quarterhill Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Quarterhill Inc. seeks an ITS Field Support technician to perform installation, road repair, and field service tasks under the Installation & Construction Manager. Based in North Carolina, you will assist field supervisors, operate hand and power tools, and support integration of IRD roadside electronics.

Candidates need a High School Diploma or GED and at least 2 years in construction or field service. Outdoor work, travel to remote sites, and a DOT medical exam are possible requirements;

Qualifications

• High School Diploma or GED or equivalent required.
• Minimum 2 years in construction, manual labor or field service work.
• Background in road construction is an asset.

Responsibilities

• Assist Field Supervisors with road construction and field service tasks.
• Operate hand and power tools for installation and integration of IRD equipment.
• Work outdoors in a construction-type environment and document work in IRD records.

Skills

Customer relations

Manual dexterity

Problem solving

Teamwork

Independent work

Education

High School Diploma or GED

Tools

Linux/Unix

DOS

Microsoft Windows

Job description

Overview

The ITS Field Support will perform tasks in accordance with the installation, road repair, installation or construction work, pertaining to manual and physical labor service and maintenance tasks under the direction of the Installation & Construction Manager.

Location

This position will be based in North Carolina.

• Assisting the Field Supervisor(s) or ITS Field Technician(s) with the completion of road construction and field service & maintenance tasks
• Operating hand tools and appropriate power tools or equipment for the installation and integration of new or replacement IRD equipment
• Ability to work in an outdoor, construction type environment
• Support the integration of IRD roadside electronics, specialized testing, and initial calibration checks
• Provide information and documentation required for detailed record keeping of installation service work in IRD's format for on-site and electronic records, and/or using a web-based service ticket reporting tool
• Work with IRD Field Services Team to resolve and troubleshoot any technical, design or functional issues from testing phase through to completion and acceptance onsite
• Will be required to work in all weather conditions, travel to/from various remote locations, and may be required to work at heights

This list of responsibilities might not cover everything you'll end up doing.

Qualifications

Education & Experience

• High School Diploma, General Education Development (GED), or equivalent
• A minimum of 2 years of experience in a construction, manual labor or field service related work
• Background in road construction is considered an asset

Technical Abilities

• Working knowledge of software and hardware applications in a Linux/Unix, DOS & Microsoft Windows based environment
• Possess a high degree of manual dexterity, and experience using hand tools and power tools used in construction related projects
• Possess an understanding of IRD's systems and products
• Experience using various power and small hand tools

Relationship Management

• Ability to work well independently and with a team
• Possess cooperative problem-solving and logical decision-making abilities
• Possess excellent customer relations
• Ability to work with minimal supervision in a demanding environment

Safety & Licensing

• A valid Drivers' License and clean driving record is required as a condition of employment
• Must possess or be able to obtain a valid passport for travel into Canada
• Previous safety training will also be considered an asset
• Required to pass a DOT Medical exam and hold a valid DOT Medical card

Benefits

• Paid days off ( i. e. vacatio n, sick days, bereavement leave)
• Health and Dental plans
• Retirement plans
• Employee and Family Assistance Program (EFAP)
• Employee referral program
• Employee Stock Purchase Program (ESPP)

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran sta tus, sexual orientation, gender identity, national origin, age, or disabilit y or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws . We 're committed to creating a workplace where everyone feels valued and respected.

We appreciate all responses and will acknowledge only those being considered for an interview.

We respectfully request no calls or unsolicited resumes from Agencies.