ITS Field Technician - Seattle, WA

Quarterhill Inc.; Washington; On-site; USD 55,000 - 75,000; Full time

Job summary

Quarterhill Inc. in Seattle, WA is seeking an ITS Field Support to assist with road construction, field service, and maintenance tasks under the Installation & Construction Manager.

The role involves using hand and power tools to install or replace IRD equipment, working outdoors in a construction environment, and supporting testing and calibration of IRD roadside electronics. The position requires a valid Driver's License, ability to travel to remote sites, and willingness to work in all

Qualifications

• High School Diploma, GED, or equivalent.
• Minimum 2 years of experience in a construction, manual labor or field service related work.
• Background in road construction is asset.
• Working knowledge of Linux/Unix, DOS & Windows based environments.
• Experience using hand tools and power tools used in construction projects.
• Ability to work independently and in a team.

Responsibilities

• Assist Field Supervisors with road construction and field service tasks.
• Operate hand and power tools for installation and integration of IRD equipment.
• Work outdoors in a construction environment.
• Support testing and calibration of IRD roadside electronics.
• Document installation service work in IRD’s records and web-based ticketing system.
• Troubleshoot issues from testing phase to completion onsite.
• Work in all weather conditions and travel to remote locations; may work at heights.

Skills

Teamwork

Problem solving

Independent work

Customer relations

Education

High School Diploma/GED/Equivalent

2+ years field service/ construction

Road construction background (asset)

Tools

Linux/Unix

DOS

Windows OS

Hand tools

Power tools

Job description

Overview

The ITS Field Support will perform tasks in accordance with the installation, road repair, installation or construction work, pertaining to manual and physical labor service and maintenance tasks under the direction of the Installation & Construction Manager.

This position will be based in Seattle, WA.

Responsibilities

• Assisting the Field Supervisor(s) or ITS Field Technician(s) with the completion of road construction and field service & maintenance tasks
• Operating hand tools and appropriate power tools or equipment for the installation and integration of new or replacement IRD equipment
• Ability to work in an outdoor, construction type environment
• Support the integration of IRD roadside electronics, specialized testing, and initial calibration checks
• Provide information and documentation required for detailed record keeping of installation service work in IRD’s format for on-site and electronic records, and/or using a web-based service ticket reporting tool
• Work with IRD Field Services Team to resolve and troubleshoot any technical, design or functional issues from testing phase through to completion and acceptance onsite
• Will be required to work in all weather conditions, travel to/from various remote locations, and may be required to work at heights

This list of responsibilities might not cover everything you'll end up doing.

Qualifications

Ed ucation & Experience

• High School Diploma, General Education Development (GED), or equivalent
• A minimum of 2 years of experience in a construction, manual labor or field service related work
• Background in road construction is considered an asset

Technical Abilities

• Working knowledge of software and hardware applications in a Linux/Unix, DOS & Microsoft Windows based environment
• Possess a high degree of manual dexterity, and experience using hand tools and power tools used in construction related projects
• Possess an understanding of IRD’s systems and products
• Experience using various power and small hand tools

Relationship Management

• Ability to work well independently and with a team
• Possess cooperative problem-solving and logical decision-making abilities
• Possess excellent customer relations
• Ability to work with minimal supervision in a demanding environment

Safety & Licensing

• A valid Drivers’ License and clean driving record is required as a condition of employment
• Must possess or be able to obtain a valid passport for travel into Canada
• Previous safety training will also be considered an asset
• Required to pass a DOT Medical exam and hold a valid DOT Medical card

Benefits

We offer a Total Rewards plan designed with you and your family’s health and wellness in mind that includes:

• Paid days off ( i. e. vacatio n, sick days, bereavement leave)
• Health and Dental plans
• Retirement plans
• Employee and Family Assistance Program (EFAP)
• Employee referral program
• Employee Stock Purchase Program (ESPP)

We welcome applicants from all backgrounds, regardless of race, color, religion, sex, veteran sta tus, sexual orientation, gender identity, national origin, age, or disabilit y or any other protected characteristics in accordance with applicable federal, state/provincial, and local laws . We 're committed to creating a workplace where everyone feels valued and respected.

We appreciate all responses and will acknowledge only those being considered for an interview .

We respectfully request no calls or unsolicited resumes from Agencies .