ITIL V3, ITSM Suite, Cloud Computing Infrastructure (GC-USC)

Sonsoft Inc; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology consulting firm is seeking a professional with expertise in ITIL and ITSM tools for a full-time permanent position in Cincinnati, Ohio. The ideal candidate will possess a Bachelor's degree and have over 4 years of experience in implementing ITIL principles. Proficiency with ServiceNow or BMC Remedy is essential, alongside skills in analytics and communication. U.S. citizens and authorized workers are encouraged to apply, without sponsorship.

Qualifications

• 4+ years experience in implementing ITIL and Enterprise Service Management.
• 3 years experience with ITSM tools at an advanced level.
• ITIL v3 Intermediate certificate or relevant administration certificate.

Skills

Knowledge of COBIT

Analytical skills

Communication skills

Planning and Coordination skills

Experience with ITSM tools

Agile methodologies

Education

Bachelor’s degree or foreign equivalent

Tools

ServiceNow

BMC Remedy

Job description

ITIL V3, ITSM Suite, Cloud Computing Infrastructure (GC--USC)

Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Requirements

• Knowledge of COBIT, ISO 2000, or CMMI
• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
• Knowledge of the ITIL v3 service life cycle and ITSM best practices
• Practical experience with agile methodologies/tools, ITIL process implementation, driving/working part of CSI projects
• Knowledge of technology metrics, scorecard implementation, and project management best practices
• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires

Basic Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note

• This is a Full-Time Permanent job opportunity for you.
• Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
• No OPT-EAD & H1B Consultants please.
• Please mention your Visa Status in your email or resume.