Service-Now

SmartRecruiters, Inc.; Berlin (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Sonsoft, Inc. is seeking a seasoned ITIL/ServiceNow professional to drive enterprise service management initiatives. You will implement ITIL/ITSM processes on the ServiceNow platform, develop SNOW applications, and integrate systems via REST APIs for global customers.

Ideal candidates have 4+ years in IT, 2+ years with ServiceNow, and strong UI/HTML/CSS/XMI skills, with Unix/Linux scripting familiarity. This is a full-time position requiring US work authorization.

Qualifications

• 4+ years experience implementing ITIL and ITSM
• 2+ years experience with ServiceNow
• Strong knowledge of ServiceNow development, UI/HTML5/XML/CSS
• RDBMS experience: Oracle/MySQL/MSSQL
• Familiar with Unix/Linux and shell scripting
• ITIL v3 intermediate or administration cert
• Experience with multi-vendor environments and global customers

Responsibilities

• Design and implement ITIL/ITSM processes on ServiceNow
• Develop ServiceNow applications and UI components
• Integrate systems using REST Web services
• Collaborate in multi-vendor environments and global projects
• Coordinate project activities and communicate findings

Skills

ITIL

ServiceNow

Service Management

Asset management

Configuration management

UI development

HTML5

XML

CSS

Oracle

MySQL

MSSQL

Agile

Unix

Shell scripting

ITIL v3

REST API

Education

Bachelor’s degree or equivalent

Progressive IT experience in lieu of education

Tools

REST APIs

Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 2 year of experience with ServiceNow
• Strong working knowledge in all aspects of ServiceNow Applications development
• Strong working knowledge in UI (HTML5, XML, CSS) and CMS expertise in SNOW
• Design and development of RDBMS systems with Oracle, MySQL, MSSQL etc.
• Practical experience with agile methodologies/tools
• SNOW certification
• Familiarity with Unix, Linux, Shell Scripting
• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
• Experience in working with multi-vendor development environment
• Experience of working with ServiceNow platform for global customers
• Experience of performance compliant design, sustainable solution architecture
• Integrations (Web services, REST API's)
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience within the Information Technologies.

Additional Information

**U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

• This is a Full-Time Permanentjob opportunity for you.
• Only US Citizen, Green Card Holder, GC-EAD,H4-EAD & L2-EAD can apply.
• No OPT-EAD, TN Visa & H1B Consultants please.
• Please mention yourVisa Statusin youremailorresume.