Item Entry Tech, (Specialty)

Benecard Services, LLC; Mechanicsburg (Cumberland County); On-site; USD 32,000 - 45,000; Full time

Job summary

Benecard Services, LLC in Mechanicsburg, PA is seeking an Item Entry Specialist to support day-to-day pharmacy operations. You will ensure accurate data entry, maintain patient and prescription records, and assist with workflow across departments in a fast-paced environment.

The ideal candidate is highly organized, tech-savvy, can work independently, and comfortable handling confidential information while communicating professionally with internal teams and external partners.

Qualifications

• Accurate data entry of patient and prescription records.
• Strong attention to detail and data integrity.
• Ability to work independently with minimal supervision.
• Proficient with Microsoft Office and Excel.
• Excellent written and verbal communication.
• Experience handling confidential information.

Responsibilities

• Enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain documentation to support workflows.
• Communicate with internal teams and external partners.
• Process requests within established procedures and turnaround times.
• Use multiple systems to manage workload.
• Identify issues affecting service levels or data integrity.
• Communicate with patients, providers, and pharmacies to verify information.

Skills

Data entry accuracy

Multitasking

Organization

Excel

Communication

Independent work

Tools

Microsoft Office

Job description

As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision. [Job

Key Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to established procedures and turnaround times.
• Utilize multiple systems simultaneously to manage workload efficiently.
• Identify and elevate issues that may impact service levels or data integrity.
• Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.

What You'll Bring

• Strong computer skills and the ability to learn new systems quickly.
• Excellent attention to detail and commitment to accuracy.
• Ability to work independently with limited supervision.
• Strong organizational and time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional written and verbal communication skills.
• Dependable, self-motivated, and results-oriented approach to work.
• Team-oriented mindset with a willingness to support colleagues and department objectives.

Preferred Qualifications

• 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
• Experience working in a high-volume operational environment preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Experience handling confidential information with professionalism and discretion.