Item Entry Tech, (Specialty)

Benecard Services Inc.; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 30,000; Full time

Job summary

Benecard Services Inc. in Mechanicsburg, PA is seeking an Item Entry Specialist to support day-to-day pharmacy and specialty operations by ensuring accurate data entry and maintaining patient and prescription records.

This role requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. Proficiency with data entry and healthcare operations is preferred.

Qualifications

• 1-3 years of data entry, healthcare operations, or related field.
• Experience in high-volume operational environments.
• Proficiency in Microsoft Office, especially Excel.
• Experience handling confidential information with discretion.

Responsibilities

• Enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and accuracy.
• Maintain documentation to support workflows.
• Communicate with internal teams and external partners as needed.
• Process requests and updates within procedures and turnaround times.
• Use multiple systems to manage workload efficiently.
• Identify issues impacting service levels or data integrity.
• Communicate with patients, providers, and external pharmacies to verify/update information.

Skills

Computer skills

Attention to detail

Independent work

Time management

Multitasking

Communication skills

Team oriented

Tools

Microsoft Office

Excel

Job description

Location: Mechanicsburg, PA
Department: Specialty Operations
Status: Full-Time, Non-Exempt
Schedule: Monday-Friday

Position Summary

As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision.

Key Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to established procedures and turnaround times.
• Utilize multiple systems simultaneously to manage workload efficiently.
• Identify and upscale issues that may impact service levels or data integrity.
• Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.

What You'll Bring

• Strong computer skills and the ability to learn new systems quickly.
• Excellent attention to detail and commitment to accuracy.
• Ability to work independently with limited supervision.
• Strong organizational and time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional written and verbal communication skills.
• Dependable, self-motivated, and results-oriented approach to work.
• Team-oriented mindset with a willingness to support colleagues and department objectives.

Preferred Qualifications

• 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
• Experience working in a high-volume operational environment preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Experience handling confidential information with professionalism and discretion.