Item Entry Technician, Specialty

Benecard Services Inc.; Spanish Wells (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Benecard Services Inc. seeks an Item Entry Specialist (Registered Pharmacy Technician) in Bonita Springs, FL to support pharmacy operations. You will enter and verify patient and prescription data, maintain records, and assist across departments with workflow processes.

The ideal candidate is highly organized, tech-savvy, and able to work with minimal supervision in a fast-paced environment. Monday-Friday schedule, full-time, non-exempt role within Specialty Operations.

Qualifications

• Registered Pharmacy Technician required or in good standing.
• Data entry experience within healthcare or pharmacy environment preferred.
• Experience with healthcare operations or pharmacy support is a plus.
• Proficient with Microsoft Office, especially Excel.
• Ability to work independently with high accuracy and attention to detail.
• Strong time management and organizational abilities.
• Excellent written and verbal communication skills.
• Team-oriented and dependable with a results-driven mindset.

Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to procedures and turnaround times.
• Utilize multiple systems concurrently to manage workload efficiently.
• Identify and escalate issues impacting service levels or data integrity.
• Communicate with patients, providers, and external pharmacies by phone to obtain, verify, and update information.

Job description

Item Entry Specialist (MUST BE A REGISTERED PHARMACY TECHNICIAN)

Location

Bonita Springs, FL

Department

Specialty Operations

Status

Full-Time, Non-Exempt

Schedule

Monday-Friday

Position Summary

As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision. [Job

Key Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to established procedures and turnaround times.
• Utilize multiple systems simultaneously to manage workload efficiently.
• Identify and elevate issues that may impact service levels or data integrity.
• Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.

What You'll Bring

• Strong computer skills and the ability to learn new systems quickly.
• Excellent attention to detail and commitment to accuracy.
• Ability to work independently with limited supervision.
• Strong organizational and time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional written and verbal communication skills.
• Dependable, self-motivated, and results-oriented approach to work.
• Team-oriented mindset with a willingness to support colleagues and department objectives.

Preferred Qualifications

• 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
• Experience working in a high-volume operational environment preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Experience handling confidential information with professionalism and discretion.