Item Entry Tech, (Specialty)

BeneCard PBF; Mechanicsburg (Cumberland County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

BeneCard PBF in Mechanicsburg, PA is seeking an Item Entry Specialist to support day-to-day pharmacy and specialty operations by ensuring accurate data entry and maintaining patient records. You will manage multiple systems, review records for completeness, and communicate with internal teams and external partners.

The role requires high attention to detail and the ability to work independently in a fast-paced environment.

Qualifications

• 1-3 years of experience in data entry or related field.
• Experience in healthcare operations or pharmacy support preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Experience handling confidential information with discretion.

Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to established procedures and turnaround times.
• Utilize multiple systems simultaneously to manage workload efficiently.
• Identify and upscale issues that may impact service levels or data integrity.
• Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.

Skills

Data entry

Attention to detail

Independent worker

Organizational skills

Time management

Communication skills

Tools

Microsoft Excel

Microsoft Office

Job description

Location: Mechanicsburg, PA
Department: Specialty Operations
Status: Full-Time, Non-Exempt
Schedule: Monday-Friday

Position Summary

As an Item Entry Specialist, you will play a key role in supporting day-to-day pharmacy and specialty operations by ensuring accurate data entry, maintaining patient and prescription records, and assisting with workflow processes across multiple departments. This position requires a highly organized individual who can work independently, manage multiple priorities, and maintain a high level of accuracy in a fast-paced environment. The ideal candidate is self-motivated, tech-savvy, and thrives with minimal supervision.

Key Responsibilities

• Accurately enter and update patient, prescription, and program information in internal systems.
• Review records for completeness and data accuracy.
• Maintain detailed documentation and notes to support operational workflows.
• Communicate professionally with internal teams and external partners as needed.
• Process requests and updates while adhering to established procedures and turnaround times.
• Utilize multiple systems simultaneously to manage workload efficiently.
• Identify and upscale issues that may impact service levels or data integrity.
• Communicate with patients, providers, and external pharmacies via telephone to obtain, verify, and update information related to prescriptions, inventory items, orders, and account records.

What You'll Bring

• Strong computer skills and the ability to learn new systems quickly.
• Excellent attention to detail and commitment to accuracy.
• Ability to work independently with limited supervision.
• Strong organizational and time management skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional written and verbal communication skills.
• Dependable, self-motivated, and results-oriented approach to work.
• Team-oriented mindset with a willingness to support colleagues and department objectives.

Preferred Qualifications

• 1-3 years of experience in data entry, healthcare operations, pharmacy support, insurance verification, customer service, or a related field.
• Experience working in a high-volume operational environment preferred.
• Proficiency in Microsoft Office, particularly Excel.
• Experience handling confidential information with professionalism and discretion.