Italian Tech Support Specialist — Remote (Portugal)
CBTALENTS
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
CBTALENTS is hiring an Italian-speaking Technical Customer Support Specialist for a Portugal-based, remote role. You will deliver support in Italian and English, troubleshoot technical inquiries, and document cases to ensure smooth resolutions.
The role is remote with relocation support for eligible candidates; based in Portugal, or willing to relocate, with a competitive salary package.
Qualifications
- Fluent in Italian and English.
- Tech-savvy with ability to troubleshoot technical inquiries.
- Strong communication and customer-service mindset.
Responsibilities
- Provide technical customer service and support.
- Identify, troubleshoot, and resolve customer issues efficiently.
- Handle inquiries and complaints with professionalism and empathy.
- Clearly explain technical solutions to customers.
- Track issues and ensure accurate documentation.
- Follow up until resolution and maintain a positive customer experience.
Skills
Job description
CBTALENTS is hiring an Italian-speaking Technical Customer Support Specialist for a Portugal-based, remote role. You will deliver support in Italian and English, troubleshoot technical inquiries, and document cases to ensure smooth resolutions.
The role is remote with relocation support for eligible candidates; based in Portugal, or willing to relocate, with a competitive salary package.
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