Italian-Speaking Solutions Consultant - Relocate to Greece

Employers from Greece; United States; A distancia; USD 25.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Relocation Package

Competitive monthly Salary

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

And Much More...

Descripción de la vacante

Mercier Consultancy seeks an Italian-speaking Solutions Consultant to join their growing digital solutions team in Greece. You will handle inbound inquiries, resolve issues, and document interactions in the CRM while supporting customers in Italian and English.

A fully paid relocation package is provided to relocate to Greece. Ideal candidates are native Italian speakers with English proficiency (B2), strong communication skills, and willingness to relocate.

Formación

• Native-level fluency in Italian (written and spoken).
• English proficiency at least B2.

Responsabilidades

• Handle customer inquiries for Italian-speaking customers via inbound calls, email, and chats.
• Resolve complaints to maintain high customer satisfaction.
• Troubleshoot security-related issues including account access, threats, vulnerabilities, and software problems.
• Document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.
• Collaborate with colleagues and other departments to achieve best outcomes.
• Meet quality and performance targets while maintaining professionalism.

Descripción del empleo

Mercier Consultancy seeks an Italian-speaking Solutions Consultant to join their growing digital solutions team in Greece. You will handle inbound inquiries, resolve issues, and document interactions in the CRM while supporting customers in Italian and English.

A fully paid relocation package is provided to relocate to Greece. Ideal candidates are native Italian speakers with English proficiency (B2), strong communication skills, and willingness to relocate.