Italian Speaking Partner Support Consultant -Remote in Greece

Employers from Greece; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR in Greece seeks an Italian Speaking Partner Support Consultant to join our client-focused team. You will assist Italian-speaking partners via phone, email, and chat, resolving inquiries and educating on product features, while recording interactions in the CRM system.

This role offers a competitive salary, a monthly performance bonus, fully paid relocation, comprehensive training, and health insurance to ensure partner satisfaction and growth within a dynamic

Qualifications

• Fluency in Italian and proficiency in English, both written and verbal.
• Experience in partner support or customer service is desirable.
• Strong knowledge of IT systems and excellent troubleshooting skills.
• Effective communication and problem-solving abilities.
• Strong focus on customer satisfaction and relationship building.
• Experience with CRM systems and support tools is an advantage.

Responsibilities

• Provide exceptional support to Italian-speaking partners through phone, email, and chat.
• Assist partners with inquiries and troubleshoot issues related to services.
• Educate partners on product features, updates, and best practices.
• Maintain accurate records of partner interactions in the CRM system.
• Collaborate with internal teams to elevate complex partner issues and develop solutions.
• Follow up regularly with partners to ensure concerns are addressed and satisfaction is achieved.
• Keep up-to-date with product offerings, industry trends, and partner feedback to improve support services.

Skills

Italian language

Customer service

CRM systems

Troubleshooting

English

Collaboration

Tools

CRM systems

Support tools

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a respected recruitment agency that specializes in matching skilled professionals with prominent job opportunities in Greece. We are currently seeking an Italian Speaking Partner Support Consultant to join our dynamic team. This role is an excellent opportunity for candidates with a strong service orientation and fluency in Italian, dedicated to providing high-quality support to our partners.

Responsibilities

• Provide exceptional support to Italian-speaking partners through various communication channels, including phone, email, and chat.
• Assist partners with inquiries and troubleshoot issues related to our services.
• Educate partners on product features, updates, and best practices to enhance their overall experience.
• Maintain accurate records of partner interactions, inquiries, and resolutions in the CRM system.
• Work collaboratively with internal teams to elevate complex partner issues and develop solutions.
• Follow up regularly with partners to ensure their concerns are addressed and satisfaction is achieved.
• Keep up-to-date with product offerings, industry trends, and partner feedback to improve support services.

Requirements

• Fluency in Italian and proficiency in English, both written and verbal.
• Previous experience in partner support, customer service, or a related field is desirable.
• Strong knowledge of IT systems and excellent troubleshooting skills.
• Effective communication and problem-solving abilities.
• Strong focus on customer satisfaction and relationship building.
• Experience with CRM systems and support tools is an advantage.
• Ability to thrive in a collaborative and fast-paced environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...