Italian-Speaking Customer Service Agent For Microsoft in Athens, Greece

Mercier Consultancy; Kentucky; On-site; USD 22,858 - 36,827; Full time

Benefits offered by this job

Fully paid relocation package

Private health insurance

2 extra salaries per year

Accommodation support after hotel

Job summary

Microsoft is seeking an Italian-speaking Customer Service Agent based in Athens, Greece. You will handle customer inquiries via phone, email, and chat, delivering high-quality support with comprehensive training provided.

A relocation package is available for successful candidates, including flight, hotel stay, and accommodation support. Candidates must possess advanced Italian (C1/C2) and strong English skills, and be eligible for EU relocation.

Qualifications

• You must have a C1/C2 level of Italian, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your CV/Cover Letter.
• You must have a valid EU passport.
• Must be living in Athens or willing to relocate; relocation package offered.

Responsibilities

• Answer customer enquiries via phone, email, and online chats.
• Provide support to Microsoft customers and relay feedback as needed.
• Full training is provided.

Skills

Italian language

English proficiency

Customer service

Job description

Location:Athens, Greece (Relocation Opportunity Available)
Job Type:Full-Time (40 hours per week)

Job Description:We are looking for a Italian-Speaking Customer Service Agent to support customers on behalf of Microsoft. Based in an Athenian office, you'll be responsible for answering customer enquiries, via a mix of telephone, email, and online chats. Full training is provided.

Why Choose Athens?

There's more to Greece than sunshine and stunning beaches. It's a fantastic place to build your career while enjoying a relaxed Mediterranean lifestyle. From historic cities and beautiful islands, to excellent food and a warm climate, there's plenty to enjoy outside of work.

With a lower cost of living than many parts of Europe and the chance to work alongside colleagues from across the continent, it's the perfect opportunity to gain international experience, broaden your horizons and enjoy a better work-life balance.

• You must have a C1/C2 level of Italian, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Athens, or willing to relocate there. We offer a relocation package for successful candidates living abroad.
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...