Swedish-Speaking Customer Service Agent For Microsoft in Athens, Greece

Mercier Consultancy; Kentucky; On-site; USD 25,485 - 35,679; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Monthly Performance Bonus

Job summary

Mercier Consultancy is seeking a Swedish-speaking Customer Service Agent to support Microsoft customers from our Athens office. You will handle inquiries by phone, email, and live chat, with comprehensive training provided and relocation assistance available.

Requirements include C1/C2 Swedish proficiency and strong English skills, plus eligibility to relocate to Greece. A relocation package, private health insurance, and additional salary perks are included.

Qualifications

• Swedish language at C1/C2 level, both written and spoken.
• High level English.
• Native language and nationality must be listed in CV/cover letter.

Responsibilities

• Answer customer inquiries via telephone, email and online chat on behalf of Microsoft.
• Provide support to Microsoft customers from an Athens-based office.
• Complete full training and contribute to a high-quality customer experience.

Skills

Swedish (C1/C2)

English proficient

Customer service

Job description

Location: Athens, Greece (Relocation Opportunity Available)

Job Type: Full-Time (40 hours per week)

Job Description

We are looking for a Swedish-Speaking Customer Service Agent to support customers on behalf of Microsoft. Based in an Athenian office, you'll be responsible for answering customer enquiries, via a mix of telephone, email, and online chats. Full training is provided.

Why Choose Greece?

There's more to Greece than sunshine and stunning beaches. It's a fantastic place to build your career while enjoying a relaxed Mediterranean lifestyle. From historic cities and beautiful islands, to excellent food and a warm climate, there's plenty to enjoy outside of work.

With a lower cost of living than many parts of Europe and the chance to work alongside colleagues from across the continent, it's the perfect opportunity to gain international experience, broaden your horizons and enjoy a better work-life balance.

Requirements and Benefits

• You must have a C1/C2 level of Swedish, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Athens, or willing to relocate there. We offer a relocation package for successful candidates living abroad.
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...